Proactively engage potential customers via telephone to introduce company products and services, generating qualified leads and setting up appointments for the sales team.
Effectively communicate product features, benefits, and pricing to prospective clients, addressing inquiries and overcoming objections to drive interest and sales.
Maintain a high volume of outbound calls daily, meticulously documenting all customer interactions, feedback, and sales progress in the CRM system....
-Handle customer enquiries related to hotel & flight bookings-Assist with hotel reservation enquiries-Assist with flight-related enquiries-Provide accurate solutions and professional customer service-Follow up on customer cases and maintain proper records-Achieve assigned KPI / service targets
Customer Enquiries & Communication: Manage and respond to customer enquiries through WhatsApp, social media, email, phone calls and other assigned channels. Provide accurate information regarding menus, promotions, outlet information and general enquiries.
Reservations & Guest Requests: Handle reservation enquiries, confirmations, amendments and cancellations. Coordinate special requests, large group bookings and other arrangements with the respective outlets when required.
Complaints & Feedback: Receive and document customer complaints and feedback, obtain the necessary information and coordinate with Outlet Managers or the Operations Team for investigation and resolution....
Customer Enquiries & Communication: Manage and respond to customer enquiries through WhatsApp, social media, email, phone calls and other assigned channels. Provide accurate information regarding menus, promotions, outlet information and general enquiries.
Reservations & Guest Requests: Handle reservation enquiries, confirmations, amendments and cancellations. Coordinate special requests, large group bookings and other arrangements with the respective outlets when required.
Complaints & Feedback: Receive and document customer complaints and feedback, obtain the necessary information and coordinate with Outlet Managers or the Operations Team for investigation and resolution....
Candidates will be responsible for full spectrum of shipping document process including generating a complete flow of work in the export and / or import documentation.
Ensure prompt delivery to the buyer.
Knowledge with Letter of Credit (LC) preferable....