1,600+ Customer Service Executive Jobs in Malaysia | Job Vacancies | October 2026 | Maukerja
Showing 1,617 jobs results for
"customer service executive"
Up to MYR2,800 Per Month
Hybrid
Johor Bahru, Johor (+1)
- Responsible for maintaining information on e-commerce platforms, responding to customer enquiries, and following up on orders
- Respond to customer enquiries promptly and provide assistance regarding products, pricing, orders, payments, delivery, after-sales service, and other related matters
- Follow up on customer needs and order status, and handle and provide timely feedback on customer issues ...
Posted
20 days ago
MYR2,300 - MYR4,000 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Greet and assist patients warmly and professionally
- Respond to WhatsApp messages, phone calls and general enquiries
- Explain basic clinic services and help patients arrange suitable appointments ...
Posted
a month ago
Up to MYR2,800 Per Month
Hybrid
Johor Bahru, Johor (+1)
- Responsible for maintaining information on e-commerce platforms, responding to customer enquiries, and following up on orders
- Respond to customer enquiries promptly and provide assistance regarding products, pricing, orders, payments, delivery, after-sales service, and other related matters
- Follow up on customer needs and order status, and handle and provide timely feedback on customer issues ...
Posted
20 days ago
MYR3,800 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- • Answer customer inquiries over the phone, chat, and/or email.• Log customer interactions in our system for proper documentation.• Follow-up with customers as appropriate• Participate in team meetings and strategize on team performance improvement.• Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement.
Posted
a month ago
Undisclosed
Kota Damansara, Selangor
Near Train Station
- Respond promptly to customer inquiries via email, chat, or phone (e.g., Shopee, TikTok, website).
- Handle order processing, returns, exchanges, and after-sales service.
- Liaise with logistics partners for deliveries, pickups, and courier arrangements. ...
Posted
a month ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Gather information about software and subscription entitlement usage by reaching out to customers.
- Obtain feedback on Customer Satisfaction Scores (CSAT).
- Track renewal status and encourage customer renewal. ...
Posted
a month ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Gather information about software and subscription entitlement usage by reaching out to customers.
- Obtain feedback on Customer Satisfaction Scores (CSAT).
- Track renewal status and encourage customer renewal. ...
Posted
a month ago
MYR2,500 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
- Serve as the main point of contact for assigned clients via WhatsApp group and ticketing system
- Respond to and resolve daily client queries and requests in a timely manner
- Monitor and coordinate daily order processing status with internal teams ...
Posted
a month ago
MYR6,500 - MYR8,500 Per Month
55100 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Premium Escalation Management：Oversee and manage high-value customer communications, resolving complex escalated issues, transactions, and disputes with professionalism and urgency.
- Reconciliation & Discrepancy Resolution：Perform rigorous statement verification and reconciliation to ensure 100% accuracy between client statements and internal records, investigating and resolving discrepancies within required timeframes.
- Rate Approval & Compliance：Review and approve foreign exchange (FX) rates negotiated by junior team members, ensuring both profitability and compliance prior to transaction processing. ...
Posted
2 months ago
MYR3,800 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- • Answer customer inquiries over the phone, chat, and/or email.• Log customer interactions in our system for proper documentation.• Follow-up with customers as appropriate• Participate in team meetings and strategize on team performance improvement.• Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement.
Be an early applicant!
Posted
a month ago
MYR3,000 - MYR5,000 Per Month
Near Train Station
- Respond to customer inquiries via phone, email, or in-person, providing accurate and timely information.
- Address customer concerns, complaints, and escalations in a professional and empathetic manner.
- Collaborate with relevant departments to resolve customer issues and ensure a satisfactory resolution. ...
Posted
19 days ago
MYR4,000 - MYR6,000 Per Month
Fresh Graduates
Near Train Station
- Handle customer inquiries and complaints in a professional manner
- Assist customers in resolving issues and providing accurate information
- Ensure customer satisfaction by delivering timely and effective support ...
Posted
a month ago
MYR2,000 - MYR3,000 Per Month
Near Train Station
- Respond promptly and professionally to customer enquiries through WhatsApp, phone, email, social media and other communication channels
- Assist customers with product information, pricing, order status, delivery enquiries and general questions
- Follow up with potential and existing customers regarding enquiries, pending purchases and previous orders ...
Posted
2 months ago
MYR3,500 - MYR4,200 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle customer enquiries via phone, email, or other communication channels.
- Provide accurate information and professional assistance to customers.
- Resolve customer issues and complaints efficiently and professionally. ...
Posted
a month ago
MYR2,800 - MYR3,300 Per Month
Fresh Graduates
Near Train Station
- Respond promptly and professionally to customer inquiries regarding product issues, warranty claims, and service requests via phone, email, and in-person.
- Process and track customer complaints and feedback, escalating complex issues to the relevant departments for resolution while maintaining clear communication with the customer.
- Assist customers in troubleshooting common product problems and provide guidance on product usage and maintenance to ensure customer satisfaction. ...
Posted
5 days ago
MYR1,700 - MYR2,500 Per Month
- Handle customer enquiries and provide appropriate assistance.
- Respond to customer questions and resolve basic issues.
- Maintain good communication and relationships with customers. ...
Posted
5 days ago
MYR2,500 - MYR3,000 Per Month
- Handle customer enquiries, complaints and feedback via phone, email and WhatsApp
- Coordinate with operations and warehouse teams to track and update shipment status
- Provide accurate information to customers regarding delivery timelines and logistics procedures ...
Posted
4 days ago
MYR4,000 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- • Handle customer enquiries through phone calls, outbound calls, live chat and email• Assist customers with enquiries related to products, services, policies and procedures• Identify customer concerns and provide appropriate solutions• Handle customer complaints professionally and patiently• Update customer information and case details accurately in the system• Follow up on customer cases when required• Maintain a high standard of customer service and customer satisfaction
Posted
4 days ago
MYR3,500 - MYR6,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Serve as the primary point of contact for clients, building and maintaining strong, long-lasting relationships to ensure customer satisfaction and retention.
- Proactively engage with clients to understand their needs, provide tailored solutions, and address any concerns or issues that may arise, ensuring a seamless and positive experience.
- Collaborate with internal teams, including sales and medical staff, to coordinate client services and ensure that all client requests and requirements are met efficiently and effectively. ...
Posted
5 days ago
MYR2,300 - MYR4,000 Per Month
Fresh Graduates
- Greet and assist patients warmly and professionally
- Respond to WhatsApp messages, phone calls and general enquiries
- Explain basic clinic services and help patients arrange suitable appointments ...
Posted
2 months ago
MYR3,500 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Liaise with customers by telephone, social media or in person to provide information about products or services or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Follow up appointments with customers ...
Posted
5 days ago
MYR3,500 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Liaise with customers by telephone, social media or in person to provide information about products or services or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Follow up appointments with customers ...
Posted
5 days ago
MYR2,500 - MYR3,500 Per Month
Near Train Station
- Pick up and handle incoming customer calls professionally and promptly.
- Respond to all types of customer enquiries, including:
- Product information and recommendations ...
Posted
5 days ago
MYR3,000 - MYR3,200 Per Month
- Respond to customer enquiries via phone, email and messaging platforms
- Assist customers with order status, delivery updates, returns and refunds
- Handle and resolve customer complaints professionally and promptly ...
Posted
6 days ago
MYR3,000 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
- Attend to incoming calls, WhatsApp messages, emails, and customer enquiries promptly and professionally.
- Welcome and assist clients, visitors, agents, and business partners.
- Understand customers’ enquiries and provide accurate information or refer them to the relevant department. ...
Posted
2 months ago
MYR2,300 - MYR4,000 Per Month
Fresh Graduates
- Greet and assist patients warmly and professionally
- Respond to WhatsApp messages, phone calls and general enquiries
- Explain basic clinic services and help patients arrange suitable appointments ...
Posted
2 months ago
MYR3,800 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
- Communicate with homeowners and tenants on daily property matters.
- Follow up on tenant requests, complaints, and outstanding issues.
- Coordinate repairs and maintenance with the operations team and contractors. ...
Posted
13 days ago
MYR4,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Be the primary contact for assigned accounts; understand goals, use cases, and success metrics
- Drive retention & growth: QBRs, health checks, flag risks, surface upsell/cross-sell with Sales
- Resolve issues by coordinating with Product/Tech/Ops; follow through to closure ...
Posted
15 days ago
MYR3,500 - MYR4,000 Per Month
Near Train Station
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner, addressing technical issues and providing solutions related to Osafe Fire Inspection's products and services.
- Troubleshoot and resolve customer complaints, escalating complex issues to the appropriate internal departments while maintaining ownership of customer satisfaction.
- Educate customers on product features, functionalities, and best practices, ensuring they derive maximum value from Osafe Fire Inspection's offerings. ...
Posted
23 days ago
MYR2,800 - MYR3,500 Per Month
+Additional Compensation
Near Train Station
- Handle online enquiries and close leads
- Support marketing campaigns and promotions
- Manage orders, refunds, and appointments ...
Posted
24 days ago