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Customer Service Jobs in Kuala Lumpur - September 2026 - Urgent Hiring
Showing 4,406 jobs results for
"customer service"
in Kuala Lumpur
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Manage Alert
Undisclosed
KL City
- To attend to inbound calls enquiries over various range consumer financial products and services.
- To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries.
- To provide personalized customer service to customers, whilst maintaining a professionalism and a proper phone etiquette. ...
Posted
18 days ago
MYR2,600 - MYR3,200 Per Month
KL City
- Handle customer inquiries via inbound calls, live chat and emails.
- Provide effective solutions for customer issues.
- Follow up and respond back to users on a timely manner. ...
Posted
13 days ago
MYR1,700 - MYR2,000 Per Month
WFH
KL City
- Answer phone calls, WhatsApp messages, and online enquiries professionally.
- Explain our home doctor services to potential patients.
- Convert enquiries into confirmed appointments. ...
Posted
18 days ago
Undisclosed
KL City
- Conduct attestation procedure on all users seeking for loan and financing services on the Shopee platform.
- Process loan and financing product contracts on the LHDN (Inland Revenue Board) STAMPS portal to ensure timely and accurate stamping of all contracts. This includes verifying the authenticity of the users’ personal information on loan application, tabulating contract & stamping details on a daily basis, and ensuring the precision of all submitted contracts on behalf of users.
- Liaise with payments team to initiate payments on the LHDN STAMPS portal to ensure payments are made in a timely manner ...
Posted
18 days ago
MYR3,500 - MYR4,000 Per Month
KL City
- Handle incoming sales enquiries from local customers through phone, WhatsApp, social media, website and eCommerce platforms.
- Respond promptly to customer enquiries and provide accurate product information, pricing, availability and recommendations.
- Understand customer requirements and recommend suitable sports apparel, footwear, equipment and accessories. ...
Posted
18 days ago
MYR3,500 - MYR5,000 Per Month
KL City
- Overseeing Eye Level centers and providing continuous support in developing the centers individually.
- Closely monitor and make routine visits to centers to ensure the franchisees are in compliance with the policies and standards being set by Daekyo Malaysia Sdn Bhd.
- Routine center visits are necessary in order to understand each center’s situation and provide consultation through discussion based on the individual center's development plan. ...
Posted
18 days ago
MYR1,000 - MYR1,000 Per Month
KL City
- State your internship dates.
- Why are you interested in this role, and what makes you think you’d be a good fit?
- This role involves packing orders accurately and on time. What do you personally do to make sure you don’t miss details or make mistakes when handling repetitive tasks? ...
Posted
18 days ago
Undisclosed
KL City
- Lead, coach, and manage a team of approximately 15 Contact Centre Inbound Agents.
- Monitor service level, answer rate, abandonment, queue conditions, and agent availability throughout the shift.
- Work closely with RTA/WFM to address intraday staffing gaps, adherence exceptions, and unexpected volume changes. ...
Posted
22 days ago
Undisclosed
KL City
- Provide full tracing service for customers and other DHL network by investigating undelivered, returned, delayed, lost and damaged shipments (different kinds of service incidents).
- Demonstrate professionalism in handling and responding to all cases confidently and knowledgeably in accordance with the Global SOP, creating positive customer experience.
- Liaise and coordinate cross functionally, cross departments (Operations, Commercial, Finance, IT), cross business units and the Network when handling traces and service recovery cases. ...
Posted
10 days ago
Undisclosed
KL City
- Provide professional customer support in Japanese via Chat & Email
- Assist customers by resolving their queries efficiently and accurately
- Deliver an excellent customer experience ...
Posted
14 days ago
Undisclosed
KL City
- Analyzing the technical feasibility of data migration requirements for companies adopting the SAP S/4 HANA platform.
- Designing and executing data migration concepts for CS, PM and related objects.
- Supporting troubleshooting efforts and providing consulting expertise to customers. ...
Posted
18 days ago
Beyondsoft Malaysia
Undisclosed
KL City
- Attendance and Working hours-Work 5 shifts(days) per week, 8 hours per shift (excluding 1hr break for lunch).-Follow rotational shift schedule. Shift A is from 9:00 to 18:00, Shift B is from 13:00 to 22:00.
- Working Place : Onsite in the office
- Responsibilities: ...
Posted
18 days ago
TSING DIGITAL TECHNOLOGY SDN.BHD.
MYR3,800 - MYR4,000 Per Month
KL City
- Deliver fast and efficient support to customers across different time zones by following clear processes and teamwork practices.
- Handle pre-sales inquiries, order processing during sales, after-sales dispute resolution, and provide expert support on cross-border logistics, customs, and tariffs.
- Communicate clearly and professionally through multiple channels such as live chat, ticketing systems, and online communities. ...
Posted
23 days ago
One Mobile Care Sdn Bhd
MYR2,500 - MYR3,500 Per Month
KL City
- Assist customers through walk-in, phone, email, and chat channels
- Provide clear and accurate information regarding Samsung products, repair services, warranty terms, and service updates
- Perform basic troubleshooting and escalate complex technical issues when necessary ...
Posted
a month ago
Undisclosed
KL City
- To assist the candidate with all aspects of the testing process from registration to test delivery.
- To interface between candidates, clients and test sites in a professional and efficient manner.
- Achieve and maintain all key quality and productivity metrics ...
Posted
a month ago
Pacific Asiawide Corporation
MYR2,400 - MYR4,500 Per Month
KL City
- On-the-job training and mentoring
- Opportunity to advance into leadership and management roles
- Fun and supportive team culture ...
Posted
a month ago
Tsing Digital Technology
MYR3,800 - MYR5,500 Per Month
KL City
- Provide professional customer support through email, live chat, ticketing systems, and other non-voice communication channels.
- Respond promptly to customer inquiries related to products, services, orders, payments, account issues, and general support matters
- Identify customer needs and provide accurate, efficient, and customer-focused solutions ...
Posted
a month ago
MYR2,500 - MYR2,500 Per Month
KL City
- Handling of calls via the call channel within the target service KPI. Ensure all enquiries and service requests are handled completely, providing first contact resolution or to follow up and resolve within the agreed TAT with customer. For cases that require more time to resolve, ensure customers are kept informed on the status until it's resolved.
- To track & report all incoming calls following the standard tracking procedure daily and on monthly basis.
- All calls must be handled in a professional manner and adhere to the quality guide in responding to emails & chats. ...
Posted
a month ago
Undisclosed
KL City
- Keep LCS informed of any irregularities related to RFQs or POs of their customers in the note/email
- Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
Posted
24 days ago
Right Recruit Sdn Bhd
MYR6,000 - MYR6,900 Per Month
KL City
- Handle pre and post reservation inquiries by phone, e-mail and chat.
- Handle customer requests by phone and e-mail.
- Modify, change and/or cancel existing reservations. ...
Posted
a month ago
Undisclosed
KL City
- Leading the Malaysia Data Centre Service Hub by overseeing nationwide service operations for mission-critical customers, ensuring high standards of safety, quality, responsiveness, and customer satisfaction.
- Delivering reliable 24/7 service performance by managing service level commitments, emergency response, escalation processes, business continuity plans, and key service performance measures.
- Driving technical excellence across electrical service portfolios by guiding teams on medium voltage, low voltage, protection and automation, power monitoring, digitalization, lifecycle, and modernization solutions ...
Posted
a month ago
Undisclosed
KL City
- The Trainer’s primary role is to be responsible for the training design and delivery of the engagement center’s agents and staff, this includes new hire training, keeping the team updated on changes and new releases, as well as additional skills. In addition, the trainer will develop course schedules and sessions and will ensure all trainees understand and grasp the required concepts comprehensibly.
- Job Qualifications:
Posted
a month ago
Wilhelmsen Ships Service
Undisclosed
KL City
- To process Customer’s Request for Quotation (RFQs) and Purchase Order (POs) in the Global Customer Service (GCS) mailbox
- To ensure all enquiries within the mailbox are attended too within the agreed SLA
- To provide administrative support to the GCS and LCS (local customer service) team. ...
Posted
24 days ago
Undisclosed
KL City
- Participates in designing of QA monitoring formats and quality standards
- Performs call monitoring and provides trend data
- Uses QA results to compile and track performance at team and individual level ...
Posted
24 days ago
Accenture Southeast Asia
Undisclosed
KL City
- Lead, motivate, and coach a team of contact centre agents to achieve performance targets and service excellence
- Monitor and manage day-to-day operations across all communication channels
- Support agents in handling complex complaints, escalations, and sensitive consumer cases for a timely resolution ...
Posted
24 days ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
24 days ago
Undisclosed
- Respond to player enquiries through the assigned support channels, such as email, live chat or in-game support. Serving ANZ and Global Market
- Assist players with account access, gameplay, in-game purchases, rewards and other game-related concerns.
- Guide players through basic troubleshooting steps for technical issues. ...
Posted
17 days ago
Job searches related to “Customer Service”
Customer Service (Call Center) Manager
Customer Service Assistant
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Customer Service Cum Cashier
Customer Service Cum Distribution Manager
Customer Service Cum Stock Controller
Customer Service Executive
Customer Service Manager
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