Responsible to liaise with local and overseas customers on sea freight, invoicing, monitoring and updating customers from time to time. Ensure timely deliveries and ensure customer's requirements are met with satisfaction.
DXN Holdings Bhd is listed on Main Board of Bursa Malaysia (Code 5318), in Business since 1993. DXN Holdings Bhd is the investment holdings and management company of DXN Group. Based in Malaysia, with worldwide operations of 79 subsidiaries across 48 countries.
DXN is principally involved in the sales of health-oriented and wellness consumer products through a direct selling model. It operates a vertically integrated production facilities, right from research and development to cultivation, manufacturing, and distribution. DXN's other business activities that primarily serve to support their core business include conducting laboratory testing services for third parties, offering of lifestyle products, and operating cafe.
Under its massive expansion program, we are now seeking a diligent and experienced
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We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Specialist. In this role, your primary responsibility will be to provide exceptional customer service and support to our valued customers. You will play a vital role in ensuring their satisfaction, addressing their concerns, and fostering long-term relationships. Your focus will be on delivering a positive customer experience and maximizing customer retention until their child graduates from our online school.
Overseeing urgent requests from Airlines, ensuring timely delivery of components by coordinating with inventory locations and managing orders efficiently.
Independently evaluating available options to meet customer needs in case of stock shortages, including challenging customers when necessary.
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Overseeing urgent requests from Airlines, ensuring timely delivery of components by coordinating with inventory locations and managing orders efficiently.
Independently evaluating available options to meet customer needs in case of stock shortages, including challenging customers when necessary.
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