Staff Scheduling & Manpower PlanningPlan and manage staff schedules, working shifts, opening and closing duties, cleaning tasks, and daily manpower requirements to ensure sufficient staffing for smooth operations.
Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments in the absence of cashier crew.
Compliant Communication:Conduct professional communications with overdue clients via phone and other compliant channels. Remind and guide clients to make timely payments, and assist them in formulating reasonable repayment plans.
Serve as the primary point of contact for clients, building and maintaining strong, long-lasting relationships to ensure customer satisfaction and retention.