Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the bank strategic objectives.
Responsible as Chief Cashier/ Relief Chief Cashier in the branch to manage daily branch's cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.Responsible for handling and supporting first line resolution of enquires and complaints.Responsible as relief in absent of Service & Operations Manager (SOM).
Customer Service OrientedGood Communication and interpersonal skillsExcellent time managementMinimum Diploma qualification from relevant field of study (banking, finance, etc)Relevant experience in clerical, office administrative, cash handling function, sales or customer service
Co-own and pursue outcomes alongside assigned, empowered self organized teams (such as pods and work package teams) in an agile work environment with a fluid resourcing model (i.e., assignment to one or more teams that can change over time, contribution to work packages on local and international level)
Contribute expertise in digital marketing and product strategy development to create a cohesive customer experience across all touchpoints
Lead comprehensive marketing efforts, including market analysis and market research that informs both traditional and digital channels.
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Anda merupakan Guest Experience Leader dan sentiasa berinteraksi dengan para pelangganAnda perlu mengendalikan aktiviti untuk keluarga pada setiap hujung minggu
Anda merupakan Guest Experience Leader dan sentiasa berinteraksi dengan para pelangganAnda perlu mengendalikan aktiviti untuk keluarga pada setiap hujung minggu