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Cutsomer Service Jobs in Wp Kuala Lumpur - October 2026 - Urgent Hiring - Page 28
Showing 1,401 jobs results for
"cutsomer service"
in Wp Kuala Lumpur
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MYR3,300 - MYR4,500 Per Month
KL City
- Responding promptly to shoppers' and sellers' inquiries through various channels.
- Assist and address the issues such as orders, cancellations, refunds
- Suggest solutions and problem-solving on shoppers' issues and escalate the issues to the support team when needed. ...
Posted
4 days ago
MYR2,000 - MYR2,500 Per Month
KL City
- 5-day work week (rotational shifts)
- 2 days off weekly
- 9:00 AM – 6:00 PM ...
Posted
16 days ago
Undisclosed
KL City
- Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
- To actively cross selling Banking/Financial products.
- Assess/evaluate and propose credit applications diligently. ...
Posted
4 days ago
MYR1,800 - MYR2,300 Per Month
KL City
- Minimum Diploma dalam bidang Pentadbiran, Pengurusan atau bidang berkaitan.
- Mempunyai 1–2 tahun pengalaman dalam pentadbiran dan khidmat pelanggan.
- Mahir berkomunikasi dan berurusan dengan pelanggan secara profesional. ...
Posted
16 days ago
MYR2,000 - MYR2,800 Per Month
KL City
- Basic range up to RM2800 * Terms and conditions applies
- Training period is 1 Month and will be paid RM1800 with completion allowance
- Upon completion and successfully passed the training, you will get a salary adjustment of RM2000.00 (probation period only) ...
Posted
16 days ago
Public Mutual Berhad
Undisclosed
KL City
- To oversee daily operations in handling of high net worth customers and uphold the overall customer service standard and customer experience.
- To ensure prompt resolution of escalated enquiries/ complaints.
- To maintain and upkeep the service quality provided to all unit holders with adherence to the specified turnaround time. ...
Posted
5 days ago
MYR2,200 - MYR3,000 Per Month
KL City
- Handle customer enquiries through all communication channels. (WhatsApp, Email, Website, Social Media).
- Respond to customers professionally and provide accurate information.
- Follow up with customers regarding enquiries, quotations, orders and other requests. ...
Posted
16 days ago
Undisclosed
KL City
- Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
Posted
16 days ago
MYR2,000 - MYR2,300 Per Month
KL City
- Welcome and attend to mall visitors in a friendly, professional and approachable manner.
- Provide information on mall directories, store locations, facilities, promotions, events and operating hours.
- Handle customer enquiries, feedback and complaints professionally. ...
Posted
4 days ago
Undisclosed
KL City
- Oversee the daily operations of the customer service center, including workforce scheduling, shift planning, and resource allocation to ensure operational efficiency and achievement of Service Level Agreements (SLAs).
- Supervise, guide, and support team members to maintain high service standards and ensure compliance with established procedures and operational guidelines.
- Develop, implement, and continuously improve customer service workflows, standard operating procedures (SOPs), standardized response scripts, and knowledge base resources. ...
Posted
5 days ago
ANSA Digital SDN BHD
MYR2,000 - MYR2,500 Per Month
KL City
- Handle incoming enquiries through telephone calls, WhatsApp, email and other communication channels.
- Provide accurate information on products, services, pricing and procedures.
- Assist customers with registration, payment and account-related enquiries. ...
Posted
16 days ago
MYR2,700 - MYR3,600 Per Month
KL City
- Respond to customer queries via Email, Call and WhatsApp
- Respond to customer queries via Social media and Marketplaces such as Shopee and Lazada
- Assist customer with Returns, Exchanges, Defects and Out of Stock orders ...
Posted
16 days ago
Undisclosed
KL City
- Respond to customer inquiries and complaints via phone, email, and chat, and ensure that all customer issues are resolved in a timely and satisfactory manner.
- Provide accurate information to customers about products, services, policies, and procedures.
- Escalate complex customer issues to the appropriate teams, and follow up to ensure that issues are resolved to the customer's satisfaction. ...
Posted
6 days ago
Undisclosed
KL City
- Strong Customer Sales Service and Customer Support skills, with the ability to manage inquiries and resolve issues effectively.
- Focus on Customer Satisfaction and Customer Experience, with a commitment to building long-term customer relationships.
- Professional Phone Etiquette and clear communication skills in spoken and written formats. ...
Posted
a month ago
Undisclosed
KL City
- About HytechHytech is a management consulting company headquartered in Australia and Singapore, focusing on providing digital transformation solutions for the fintech and Financial Services industries. Our services cover multiple areas such as back-office operation support, Human Resource Planning, payment systems, and risk control, committed to providing comprehensive and professional service support to clients.With a team of over 2,000 professionals worldwide, we have deep industry insights and localization implementation capabilities to ensure efficient business progress while complying with local regulations. Hytech always focuses on mid- and back-end solutions, without involving any front-end or transaction-related businesses, continuously helping customers achieve secure, compliant, and sustainable digital transformation.Role Overview:As the Trading Complaints Lead, you will be responsible for overseeing and optimizing the trading complaints management process to ensure efficiency, consistency, and regulatory compliance. You will directly handle complex complaint cases, lead initiatives to improve SOPs, training, and FAQs, and enhance the team's ability to manage customer complaints effectively. This role requires close collaboration with multiple departments and global teams— including Compliance, Risk, Product, and IT— to improve customer experience and mitigate compliance risks.Responsibilities:• Oversee trading complaints management, ensuring efficiency and adherence to compliance requirements.• Develop, refine, and update complaint handling SOPs, FAQs, and training materials, ensuring effective execution within the team.• Analyze complaint data to identify trends and drive cross-departmental improvements.• Handle complex and high-impact complaint cases, providing expert decision-making support.• Ensure all complaint-handling processes comply with local regulations (e.g., ASIC, FCA) by working closely with the Compliance team.• Lead and train the complaints team to enhance their expertise and customer communication skills.• Act as a liaison between departments, collaborating with IT, Risk, Finance, and Product teams to drive product and system improvements related to complaints.• Report key complaint trends, data insights, and recommendations to management regularly.Requirements:• 3-5 years of experience in complaints management, customer service, or trading support, with leadership experience preferred.• Proven ability to develop and implement SOPs, FAQs, and training programs.• Strong analytical skills, capable of identifying trends from complaint data and proposing improvement strategies.• Excellent written and verbal communication skills in English, with the ability to convey ideas clearly and professionally. Strong command of grammar.• Strong logical thinking, multi-tasking abilities, and problem-solving skills in a fast-paced environment.• Understanding of financial industry compliance requirements and ability to work effectively with Compliance and Legal teams.
Posted
7 days ago
Undisclosed
KL City
- Manage and supervise the customer service teams to ensure they provide excellent customer service to all customers.
- Develop and implement customer service policies and procedures to improve the overall customer experience.
- Monitor customer service metrics and identify areas for improvement. Develop and execute plans to improve customer satisfaction and retention. ...
Posted
22 days ago
Undisclosed
KL City
- Oversee trading complaints management, ensuring efficiency and adherence to compliance requirements.
- Develop, refine, and update complaint handling SOPs, FAQs, and training materials, ensuring effective execution within the team.
- Analyze complaint data to identify trends and drive cross-departmental improvements. ...
Posted
8 days ago
Undisclosed
KL City
- handling SOPs, FAQs, and training materials, ensuring effective execution within the team.
- About Hytech
- Hytech is a management consulting company headquartered in Australia and Singapore, focusing on providing digital transformation solutions for the fintech and Financial Services industries. Our services cover multiple areas such as back-office operation support, Human Resource Planning, payment systems, and risk control, committed to providing comprehensive and professional service support to clients. ...
Posted
8 days ago
Accenture Southeast Asia
Undisclosed
KL City
- Handle support/service escalations to/from clients
- Transfer calls to the Tier 2 department
- Will track and report system issues as needed ...
Posted
8 days ago
MYR1,700 - MYR2,000 Per Month
KL City
- Handle customer enquiries through face-to-face, phone and online channels.
- Provide friendly and professional customer service to students, parents and clients.
- Coordinate class schedules, programmes and student-related matters. ...
Posted
22 days ago
Undisclosed
KL City
- Oversee trading complaints management, ensuring efficiency and adherence to compliance requirements.
- Develop, refine, and update complaint handling SOPs, FAQs, and training materials, ensuring effective execution within the team.
- Analyze complaint data to identify trends and drive cross-departmental improvements. ...
Posted
8 days ago
Undisclosed
KL City
- Be the voice of the client: Build meaningful, long‑term relationships through regular communication and genuine collaboration.
- Deliver seamless logistics solutions: Track, manage, and coordinate shipments using our OneTrack Dashboard, ensuring smooth transitions from order to delivery.
- Drive efficiency and accuracy: Maintain client dashboards, profiles, and reports to keep information current and reliable. ...
Posted
22 days ago
Undisclosed
KL City
- Attend to customers and intermediaries’ enquiries and service requests received across all communication channels, e.g phone, e-mail, webchat and social media.
- Deliver delightful service experience by providing accurate and timely response that meets the targeted service turnaround time.
- Comply with relevant regulations, internal guidelines, and procedures. ...
Posted
22 days ago
Undisclosed
KL City
- To fulfil all call work related to SG’s management of the client database which includes calls to Active, Unrealised, Inactive and one-off donors for various reasons such as to obtain new financial details, to upgrade donation amount, to reactivate the donor, to convert the donor to recurring etc.
- To call donors upon receiving bounced mail to obtain a correct and complete mailing address
- To attend and manage all inbound calls from donors ...
Posted
23 days ago
Undisclosed
KL City
- Subject Matter Expert (SME) that provides training, knowledge expertise and best practices to drive consistent and continual performance improvement for team
- Keep up with changes in ResMed Product and Software. Provide training and assistance for team members on ResMed’s product and software.
- Ensure process alignment within the team and internal stakeholders. ...
Posted
18 days ago
Undisclosed
KL City
- Leading the Malaysia Data Centre Service Hub by overseeing nationwide service operations for mission-critical customers, ensuring high standards of safety, quality, responsiveness, and customer satisfaction.
- Delivering reliable 24/7 service performance by managing service level commitments, emergency response, escalation processes, business continuity plans, and key service performance measures.
- Driving technical excellence across electrical service portfolios by guiding teams on medium voltage, low voltage, protection and automation, power monitoring, digitalization, lifecycle, and modernization solutions ...
Posted
11 days ago
MYR3,500 - MYR4,500 Per Month
KL City
- Assist in preparing sales reports, order tracking, and customer data management
- Support the sales team with quotation preparation, follow-up, and customer communication
- Coordinate with internal teams (logistics, finance, warehouse) to ensure smooth order fulfillment ...
Posted
a month ago
MYR4,000 - MYR8,000 Per Month
KL City
- Build practical customer support experience by handling live chat, email, and social messaging across real campaigns and shops.
- Expand your digital skillset with hands-on use of CRM tools and order systems used by regional e-commerce teams.
- Grow your communication network by collaborating with sales, logistics, and marketing teams on problem resolution. ...
Posted
19 days ago
Undisclosed
KL City
- This is a full-time position.
- Salary MYR 5K – 6K (based on experience and skills)
- Language Allowance MYR 1000 ...
Posted
13 days ago
Undisclosed
KL City
- Receives requests by mail, telephone, live chat or in person regarding insurance claims/policies.
- Responds to inquiries from policy holders, brokers, providers and/or others for information and assistance.
- Performs research to respond to inquiries and interprets policy provisions to determine most effective response. ...
Posted
13 days ago
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