Serve as the primary point of contact for customer inquiries via phone, email, and in-person, addressing questions about logistics services, shipment status, and delivery schedules.
Proactively manage and resolve customer issues and complaints, demonstrating strong problem-solving skills to ensure customer satisfaction and retention.
Accurately enter and update customer information, shipment details, and service requests into the company's logistics management system, ensuring data integrity.
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This is a full-time Data Processing Intern position, based in WP. Kuala Lumpur, work-from-office environment. The intern will assist with data processing tasks, ensure data accuracy, maintain databases, perform data analysis, and provide support to the customer service team. Collaboration with other team members to ensure the integrity and quality of projects will also be a key aspect of the role. Other role include scripting of questionnaire and data processing post a market research survey.
Accounts Payable & Receivable: Assist with processing vendor invoices, matching purchase orders, tracking client payments, and preparing basic billing statements.
Data Entry & Ledger Maintenance: Enter daily financial transactions into our accounting software, ensuring accurate categorization and proper documentation.
Bank Reconciliation: Help reconcile monthly bank statements, credit card accounts, and petty cash reports against general ledger entries to spot variances.
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Accounts Payable & Receivable: Assist with processing vendor invoices, matching purchase orders, tracking client payments, and preparing basic billing statements.
Data Entry & Ledger Maintenance: Enter daily financial transactions into our accounting software, ensuring accurate categorization and proper documentation.
Bank Reconciliation: Help reconcile monthly bank statements, credit card accounts, and petty cash reports against general ledger entries to spot variances.
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Execute end-to-end PMIR processes, including managing disciplinary, grievance, conflict resolution, and performance improvement cases in a fair and timely manner.
Support the development and implementation of strategies that promote positive labour relations and compliance with employment laws.
Provide expert guidance and advisory support to leaders and stakeholders on HR policies, disciplinary procedures, and performance management practices.
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Manage and maintain the Quality Management System (QMS), including ISO documented information,
Product Certification documentation, Technical Files, Artwork Files, films, labels, sticker and quality records to ensure compliance with regulatory and company requirements.
Coordinate quality-related activities involving QA, Production, and external certification bodies to support product compliance and continuous improvement initiatives.
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Full-Cycle Bookkeeping Support: Act as the primary anchor for the company’s financial records; meticulously gather, organize, and reconcile all receipts, invoices, and bank statements for the external accountant.
Accounts Receivable (AR) Management: Oversee the end-to-end billing cycle, utilizing software automation to issue invoices, set up auto-billing, and proactively track collections and payment reminders.
Accounts Payable (AP) & Disbursements: Input and manage vendor bills within the accounting software, acting as the primary Payment Maker for management approvals and handling necessary customer disbursements.
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End-to-End Procurement: Monitor inventory levels, manage supplier relationships, and handle purchasing for all smart pantry goods.
Logistics & Inventory Control: Oversee physical stock receiving, verify deliveries against purchase orders, and conduct regular stock counts to maintain inventory accuracy.
Supply Chain Financials: Manage the complete billing cycle for the smart pantry business unit, including reconciling supplier bills (AP) and issuing accurate invoices to B2B customers (AR).
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Maintain legal frameworks, governance structures, policies, standard operating procedures (SOPs), contract management systems, and compliance processes across the organisation.
Serve as the primary point of contact and trusted advisor on legal, regulatory, contractual, compliance, governance, and strategic matters for the company and its subsidiaries.
Draft, review, and negotiate commercial and technology-related agreements.
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Posted
10 days ago
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