Proficient in Microsoft Office
Good organizational and time management skills
Strong attention to detail and accuracy
Good written and verbal communication skills
Ability to multitask and prioritize work effectively.
Responsible
reliable
and able to meet deadlines.
Positive attitude with a willingness to learn.
Good interpersonal skills and a team player.
Basic data entry and record management skills.
Able to maintain confidentiality and handle sensitive information professionally.
Healthcare Management
Patient Care
Medical Knowledge
Customer Service
Clinic Operations
Data Management
Computer Literacy
Inventory Management
Medicine
To register and update patient, next-of-kin or guarantor information into the HIS system and booking of beds.
Getting patient, patient’s next-of-kin or guarantor to endorse on the admission form, letter of undertaking and condition of services.
To explain to patient, next-of-kin or guarantor the condition of services especially on their valuables (e.g. hand phones, wallets or purse) and to highlight patient on their room and board entitlement especially the insurance cases and patient with guarantee letter.
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Attentive, you offer a personalised service and a unique experience to each customer.
Relaxing, you give off a Zen attitude and thanks to you time seems to stop.
Challenger/Performer, you like to take on new challenges to develop the Spa's turnover (products and services) and guarantee the satisfaction of our customers
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Consistently deliver customer service in accordance with our customer service standards.
Respond to face to face and telephone enquiries of a routine nature from members of the public, patients, their representatives and a wide range of staff groups
Help in maintaining reasonable dispensary stock levels
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