Coordinate and execute assigned global and regional Learning & Development operational activities accurately and on time according to defined work instructions, SLAs and quality standards
Generate and maintain Services revenue opportunities with strategically important SME and Commercial issuers, acquirers and ecosystem participants across Malaysia, Thailand and Singapore
Account Management: Build and maintain strong relationships with hotel partners, develop long-term strategic plans, and provide training and support to maximize their sales performance.
Manage all matters pertaining to agency sales and recruitment performance, while also driving business development initiatives for the agency force and overseeing the operations of 28 branches.