Respond to customer inquiries via email, live chat, and phone, providing timely and accurate information about products, orders, shipping, and returns.
Troubleshoot and resolve customer issues effectively, demonstrating strong problem-solving skills to ensure customer satisfaction and retention.
Process customer orders, returns, and exchanges efficiently, maintaining accurate records and adhering to company policies.
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Assist in managing TikTok account (content creation, posting, scheduling, basic video editing, trend research, TikTok Live, and TikTok sales, active engagement with comments and messages)
Support Shopee store operations (product listing, banner updates, campaign setup, promotion updates, Order Processing, active engagement with comments and messages)
TikTok marketing
Shopee e-commerce operations
Social commerce market strategy
Content performance optimization
Digital marketing
Social media
E-commerce
Adobe Al
Canva
CapCut
Google Sheets
Analytics
Video Editing
Graphic Design
Video Shooting
Assist in create, update, and maintain product listings across various e-commerce platforms, ensuring accuracy in descriptions, pricing, and images. (Shopee, Lazada, Tiktok, etc.).
Process customer orders, ensuring timely and accurate fulfillment.
Monitor and update product stock levels, coordinating with brand, warehouse and related teams as needed.
...
Respond to customer inquiries via email, live chat, and phone, providing timely and accurate information about products, orders, shipping, and returns.
Troubleshoot and resolve customer issues effectively, demonstrating strong problem-solving skills to ensure customer satisfaction and retention.
Process customer orders, returns, and exchanges efficiently, maintaining accurate records and adhering to company policies.
...
Respond to customer inquiries via email, live chat, and phone, providing timely and accurate information about products, orders, shipping, and returns.
Troubleshoot and resolve customer issues effectively, demonstrating strong problem-solving skills to ensure customer satisfaction and retention.
Process customer orders, returns, and exchanges efficiently, maintaining accurate records and adhering to company policies.
...
Develop and execute comprehensive online sales strategies to drive revenue growth across various e-commerce platforms, aligning with the company's manufacturing and production objectives.
Manage and optimize product listings, pricing, and promotions on online marketplaces to maximize visibility, conversion rates, and profitability.
Utilize digital marketing techniques, including social media marketing, and email campaigns, to generate qualified leads and attract potential customers to online sales channels.
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Respond to customer inquiries via email, live chat, and phone, providing timely and accurate information about products, orders, shipping, and returns.
Troubleshoot and resolve customer issues effectively, demonstrating strong problem-solving skills to ensure customer satisfaction and retention.
Process customer orders, returns, and exchanges efficiently, maintaining accurate records and adhering to company policies.
...
Respond to customer inquiries via email, live chat, and phone, providing timely and accurate information about products, orders, shipping, and returns.
Troubleshoot and resolve customer issues effectively, demonstrating strong problem-solving skills to ensure customer satisfaction and retention.
Process customer orders, returns, and exchanges efficiently, maintaining accurate records and adhering to company policies.
...
Assist in create, update, and maintain product listings across various e-commerce platforms, ensuring accuracy in descriptions, pricing, and images. (Shopee, Lazada, Tiktok, etc.).
Process customer orders, ensuring timely and accurate fulfillment.
Monitor and update product stock levels, coordinating with brand, warehouse and related teams as needed.
...
Assist in create, update, and maintain product listings across various e-commerce platforms, ensuring accuracy in descriptions, pricing, and images. (Shopee, Lazada, Tiktok, etc.).
Process customer orders, ensuring timely and accurate fulfillment.
Monitor and update product stock levels, coordinating with brand, warehouse and related teams as needed.
...
Assist in create, update, and maintain product listings across various e-commerce platforms, ensuring accuracy in descriptions, pricing, and images. (Shopee, Lazada, Tiktok, etc.).
Process customer orders, ensuring timely and accurate fulfillment.
Monitor and update product stock levels, coordinating with brand, warehouse and related teams as needed.
...
Assist in create, update, and maintain product listings across various e-commerce platforms, ensuring accuracy in descriptions, pricing, and images. (Shopee, Lazada, Tiktok, etc.).
Process customer orders, ensuring timely and accurate fulfillment.
Monitor and update product stock levels, coordinating with brand, warehouse and related teams as needed.
...
Assist in create, update, and maintain product listings across various e-commerce platforms, ensuring accuracy in descriptions, pricing, and images. (Shopee, Lazada, Tiktok, etc.).
Process customer orders, ensuring timely and accurate fulfillment.
Monitor and update product stock levels, coordinating with brand, warehouse and related teams as needed.
...