Orientation (0,5 month): You will receive orientation to the company and local community and includes learning about our company’s customers, culture, business strategies, etc.; learn about payroll schedules and payroll tax withholding; local training area, housing options, apartment complexes and transportation options; meet key contacts and other employees; receive computer training on company systems; receive orientation to local community including cultural centers, volunteer opportunities, local sporting events, and entertainment venues. Orientation is scheduled to take up to one month and takes places concurrently with the first phase of training.
Guest Service Agent (5 months): You will learn front desk computer system; check-in and check-out procedures; promote Preferred Guest Program; cashier responsibilities; maintain a house bank and make a deposit and accurate report of receipts daily; group arrivals procedures, guest room assignment and control; walk over procedures; hourly house counts; sell-out controls; room key controls; room up selling techniques; resolve guest concerns.
Guest Experience Curator (4,5 months): You will learn to provide a personalized guest experience to the guest during their pre-arrival, check-in, throughout their stay and upon departure; learn to follow up with guests to ensure their request or problems have been meet to their satisfaction; update their guest folio to accurately track; coordinate guests arrival with other departments; assign rooms per guest request; learn to review out of order rooms daily to determine status and estimate return to inventory; review late check out requests and approve or deny; ensure market codes are up to date; verify and adjust billing for guests; learn to organize check-in/registration procedures for arriving groups.
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Orientation (0,5 month): You will receive orientation to the company and local community and includes learning about our company’s customers, culture, business strategies, etc.; learn about payroll schedules and payroll tax withholding; local training area, housing options, apartment complexes and transportation options; meet key contacts and other employees; receive computer training on company systems; receive orientation to local community including cultural centers, volunteer opportunities, local sporting events, and entertainment venues. Orientation is scheduled to take up to one month and takes places concurrently with the first phase of training.
Garde Manger Cook (3,5 months): You will learn to prepare and coordinate the production of cold food items in order to maintain high standards of quality; learn American contemporary styles of presenting food and preparation of buffets; learn to prepare all cold food items for buffet, banquet and restaurant use according to standard recipes, visually inspect appearance of all cold food for proper color combination and overall presentation to maintain appeal; prepare requisitions for supplies and food items for production in work stations; check and control proper storage of all food items in refrigerators and freezers to maintain product freshness.
Fish Station Cook (4 months): You will learn to coordinate work assignments in the fish station; learn to ; evaluate, coach, counsel and provide leadership support; monitor and supervise set up and maintenance of station to ensure that it is up to standard; assist with identifying round fish, flat fish, crustaceans, and shellfish; yield results; learn to evaluate quality, product tasting; storage of various types of fish; learn techniques for fabricating cuts for professional kitchens; special storage equipment; commonly used and underutilized species of fish; cooking techniques for various types of seafood; learn process for menu development.
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