Maintain the Sales & Marketing master tracker, including leads, opportunities, customer follow-ups, task owner, status, next action, due date, and items awaiting response.
Provide the full suite of customer service offerings (including bookings, enquiries, supply requests) to Key Account customers in addition to customised contracted services (eg Reporting etc)
Manage pre-market and post-market regulatory activities, including product registration, licence renewals, import permits, special authorisations, product recalls, and lifecycle updates.
Execute IT audit assignments in accordance with the annual audit plan, covering areas such as IT governance, information security, cybersecurity, IT operations & infrastructure, application controls, compliance review, IT projects, emerging technologies and system related investigation, as well as any other audit work undertaken by GIAD.
Act as the primary coordination point between internal auditors and Group ICT Points of Contact (PICs) for audit-related requests, meetings, and submissions.
Primary Operational Bridge: Serve as the central operational coordinator and key day-to-day contact for strategic client partnerships, ensuring exceptional service delivery and client satisfaction.
-Support the implementation, maintenance and continuous improveemnt of the Group's ERM framework, policies, procedures and guidelines in accordance with approved requirements and recognised best practices.