Perform daily operational duties such as coordinating transport activities, liaising with drivers, warehouse teams, and third-party logistics partners to ensure smooth loading, transit, and delivery.
Handle operational issues affecting customer satisfaction and work closely with the Customer Service team to resolve complaints efficiently.
Prepare monthly reports related to fleet utilization, driver performance, and other logistics metrics.
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We are seeking a proactive and detail-oriented Logistics Executive to support our daily warehouse and logistics operations within a high-precision manufacturing environment. This role plays a critical part in ensuring accurate, timely, and efficient handling of incoming and outgoing materials to support production and customer delivery.
Location: Tonasco Precision Machining Smart Factory, Bukit Jelutong
Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
Coordinate end-to-end shipment process (export/import/transshipment), ensure compliance with customs regulations and documentation requirements, monitor shipment movement and ensure timely delivery, and coordinate with warehouse and transport teams for cargo handling.
Ensure accuracy of all shipping documents and system entries, handle customs clearance coordination and documentation, ensure compliance with import/export procedures and Incoterms, and maintain proper record-keeping for all shipments
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Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
Coordinate end-to-end shipment process (export/import/transshipment), ensure compliance with customs regulations and documentation requirements, monitor shipment movement and ensure timely delivery, and coordinate with warehouse and transport teams for cargo handling.
Ensure accuracy of all shipping documents and system entries, handle customs clearance coordination and documentation, ensure compliance with import/export procedures and Incoterms, and maintain proper record-keeping for all shipments
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