Provide excellent online and offline customer service, answer inquiries, resolve issues, offer after-sales service, and maintain good customer relationships.
Oversee and manage all daily production operations for gravure cylinder manufacturing, ensuring adherence to quality standards and production schedules.
Staff Personal Records: Managing and updating employee files and personal records according to established regulations, while ensuring all information regarding salary, allowances, and claims is accurate, correct, and confidential.
Administer monthly payroll including allowances, claims, overtime, leave deductions, new joiners/resigness and statutory submissions (EPF, SOCSO, EIS, PCB)