Responsible for Accounts Payable transaction processing support (verify invoices and make sure use the proper GL account codes), ensure the daily operation's activities assigned are managed and delivered timely.
Achieve and exceed monthly sales targets by proactively engaging with customers in the retail store, understanding their needs, and recommending suitable jewellery pieces.
Support field sales and marketing teams on daily RFQs for key EMS customers through the e-quote portal, ensuring timely and accurate quotation processing.
Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
Formulate and adjust daily, weekly and monthly production schedules according to sales orders, market forecasts, material inventory and production capacity, arrange production reasonably, and ensure on-time order delivery.