Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
...
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
...
Cultivate and maintain strong relationships with top-tier brands, corporate clients, SMEs, and Media/Advertising/PR Agencies to drive revenue growth from both existing and new clients.
Prepare and deliver integrated advertising proposals, sales presentations, and customised campaign solutions to clients and agencies.
Develop and execute sales strategies across online and offline advertising, events, sponsorships, content partnerships, and integrated media solutions to consistently achieve and exceed monthly targets.
...
Plan and propose NADI system development and enhancement initiatives, including new features and improvements, based on user needs and operational requirements.
Administer the NADI system by monitoring functionality, reliability, data integrity, and user accessibility, including managing notifications, user access, and routine system tasks to ensure smooth and timely operations.
Monitor system performance, detect errors or discrepancies, and escalate technical issues to the technology partners for resolution.
...
Business Development: Proactively identify and secure new business opportunities through prospecting, cold calling, and direct engagement with retail shops and distributors, converting leads into long-term clients.
Sales Performance: Drive revenue growth by targeting key market segments within the assigned territory, consistently meeting and exceeding sales targets.
Distributor & Dealer Management: Lead, coach, and manage distributor sales teams, ensuring full compliance with the Company’s sales policies, processes, and brand strategies.
...
Develop and execute comprehensive marketing strategies to strengthen HNF Catering Sdn Bhd's brand presence and increase awareness across all company outlets.
Plan, create, and manage engaging content for digital platforms including Facebook, Instagram, TikTok, Threads, X, Lemon8, LinkedIn, and other relevant social media channels.
Plan, manage, and optimize Meta Ads and other digital advertising campaigns to increase brand visibility, generate quality leads, and drive enquiries and sales.
...
Manage the end-to-end recruitment process, including job advertisements, candidate sourcing, interview coordination, reference checks, and onboarding.
Coordinate and administer employee training programmes, including training schedules, registrations, attendance records, and HRD Corp documentation where applicable.
Maintain and update employee records and HR documentation.
...
Accounting: Carry out the day-to-day Finance bookkeeping and accounting responsibilities in AP, AR and GL such as AP, AR data entries processing, credit management, vendor management & employee expenses payment processing, collection, bank reconciliation, GL & Fixed Assets management with journals preparation, reconciliations, adjustments and others.
Intercompany Transactions: Manage and reconcile intercompany transactions across various entities.
Financial Reporting: Support in preparing and maintaining monthly management accounts, financial statements, financial related reports and forecast updating via SAP system, uploading financial data into organization’s accounting systems
...
As a Supply Chain & Inventory Planner at Mossery, you will play a crucial role in optimising our supply chain operations. Your expertise will ensure efficient inventory management and contribute to the smooth functioning of procurement, production, and fulfilment processes.