Develop and execute the overall e-commerce strategy across all platforms, including the company website, Shopee, Lazada, TikTok Shop, Facebook, Instagram, TikTok, XHS, and other relevant channels.
This role involves managing ongoing projects, visiting project sites, and working closely with designers, contractors, and clients. You will prepare quotations and tenders, present the company's products and window covering solutions to clients and project partners, and maintain relationships with existing clients while identifying new business opportunities. The role is mainly 60% farming (existing clients/projects) and 40% hunting (new business). You will travel around Selangor and Kuala Lumpur for site visits, meetings and business development activities. Own transport is required for this role.Key responsibilities
Provide exceptional customer service to all shoppers, primarily in Mandarin, addressing inquiries, resolving complaints, and offering product information to ensure a positive shopping experience.
Process sales orders promptly, handle customer inquiries professionally, and coordinate with internal departments to ensure timely deliveries and customer satisfaction.
About the Role:We are seeking a detail-oriented and responsible Account Executive to join our dynamic team at Capstar Group.The ideal candidate will play a key role in managing the company's full set of accounts, ensuring accuracy, compliance, and timely financial reporting to support our business growth.Key Responsibilities:- Handle the full set of accounts including Accounts Receivable (AR), Accounts Payable (AP), and General Ledger (GL).- Prepare monthly financial statements, management reports, and analysis for management review.- Perform bank reconciliation, journal entries, and ensure proper documentation of all transactions.- Liaise with auditors, tax agents, and relevant authorities on accounting matters.- Ensure compliance with company policies, accounting standards, and statutory requirements.- Assist in budgeting, forecasting, and cash flow management.- Manage payroll, staff claims and all statutory submissions.- Manage staff attendance records & leave management.- Maintain employee records, employment contracts, Letters, company memos and other HR-related documentation- Assist in recruitment with company policies and HR regulations.- Perform any other duties and responsibilities as assigned by Management from time to time.