Understand and manage local import policies, particularly the reduction and clearance of imported equipment and raw materials, ensuring compliance with exemption policies.
Provide necessary documentation and support for customs audits, facilitating the import/export process and ensuring compliance with local and international regulations.
Reconcile accounts with freight forwarders, manage expense reimbursements, and ensure accurate tracking of costs.
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Communication & Coordination – continuous updates of information and cross check between sales coordinator, transporters (internal), point of loading & discharge personnel to ensure material are transported as required in agreed timeframe.
Daily Delivery Report – to generate monthly delivery plan, and subsequently to update the progress daily and check the achievement target. (Delivery KPI)
Documentation- to generate monthly or weekly sale order and invoice to account department-ensure all document complete detail with receiving acknowledgement.
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We are looking for a professional, detail-oriented, responsible individual with strong organizational and coordination skills to join our team. This position will be responsible for the company’s daily HR and administrative management, assisting with daily sales operations, order follow-up, and shipping arrangements to ensure smooth business operations and improve overall administrative efficiency and process flow.
To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
To create files for consolidation containers (Master).
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We are looking for a professional, detail-oriented, responsible individual with strong organizational and coordination skills to join our team. This position will be responsible for the company’s daily HR and administrative management, assisting with daily sales operations, order follow-up, and shipping arrangements to ensure smooth business operations and improve overall administrative efficiency and process flow.
The role of this Senior CUSTOMER SERVICE EXECUTIVE (EXPORT/IMPORT) will be working in a busy fast paced Customer Service Department and the successful candidate will be responsible for liaising with and auctioning incoming calls from both internal & external customers, suppliers and Agents regarding Freight shipments/bookings.
It will also involve managing Key Account customers, answering their enquiries and queries, Tracing & Tracking Freight keeping customers updated at all times, acknowledgment of deliveries, collections and bookings, data Entry and all Freight Administration and ensuring accurate costings and revenue’s are applied to each shipment.