The role of this Senior CUSTOMER SERVICE EXECUTIVE (EXPORT/IMPORT) will be working in a busy fast paced Customer Service Department and the successful candidate will be responsible for liaising with and auctioning incoming calls from both internal & external customers, suppliers and Agents regarding Freight shipments/bookings.
It will also involve managing Key Account customers, answering their enquiries and queries, Tracing & Tracking Freight keeping customers updated at all times, acknowledgment of deliveries, collections and bookings, data Entry and all Freight Administration and ensuring accurate costings and revenue’s are applied to each shipment.
Provides HR administrative support across compensation & benefits, personnel data management, HR administration, onboarding/offboarding, HR reporting and HR projects, including payroll assistance, record keeping, HRIS updates, training coordination, and compliance support.
This role owns day-to-day operations and the technical upkeep of the park, its assets and facilities, alongside the on-site team and the community experience.
As Senior Executive, Operations & Community, you will run PARC's daily operations, lead and develop the on-site team, manage contractors and vendors, and build strong relationships with property owners, tenants and the surrounding community. You will do this while staying true to EPIC's community co-creation approach and our Triple Bottom Line — People, Planet and Prosperity — ensuring the park is well-run, well-maintained, and genuinely valued by the people who use it.