Greet guests warmly, assist with check-in/check-out, handle inquiries and concerns, and provide information about hotel facilities and local attractions.
Manage reservations via phone, email, or in-person, verify details, and communicate policies to guests.
Answer/direct calls, respond to emails, and coordinate with other hotel departments to ensure seamless guest services.
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Handle all general office administrative duties to ensure smooth daily operations, such as vehicle management, document control system, managing office facilities, ordering supplies, organizing team meetings, coordinating visitors and courier services, etc.
Provide administrative support to the wider team as needed.
Maintain office records and ensure compliance with all relevant regulations.
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Handle all general office administrative duties to ensure smooth daily operations, such as vehicle management, document control system, managing office facilities, ordering supplies, organizing team meetings, coordinating visitors and courier services, etc.
Provide administrative support to the wider team as needed.
Maintain office records and ensure compliance with all relevant regulations.
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Prepare, verify, and maintain shipping and export documentation in accordance with customer, contractual, regulatory, and company requirements.
Ensure all shipping documents, including Commercial Invoices, Packing Lists, Bills of Lading, Certificates of Origin, Certificates of Analysis (COA), insurance documents, and other export documents are accurate and completed within the required timeline.
Review sales contracts, Letters of Credit (L/C), purchase orders, and shipping instructions to ensure documentation complies with contractual terms and conditions.
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Prepare, verify, and maintain shipping and export documentation in accordance with customer, contractual, regulatory, and company requirements.
Ensure all shipping documents, including Commercial Invoices, Packing Lists, Bills of Lading, Certificates of Origin, Certificates of Analysis (COA), insurance documents, and other export documents are accurate and completed within the required timeline.
Review sales contracts, Letters of Credit (L/C), purchase orders, and shipping instructions to ensure documentation complies with contractual terms and conditions.
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