Jobs Description-To provide administrative supports to sales & marketing personnel in preparation of relevant documents, eg service report, delivery order-Handling incoming calls-Filling of company documentation-Handling incoming calls and other communications.-Managing filing system.-Recording information as needed.-Greeting clients and visitors as needed.-Updating paperwork, maintaining documents and word processing.-Helping organize and maintain office common areas.-Performing general office clerk duties and errands.-Organizing travel by booking accommodations and reservations needs as required.-Coordinating events as necessary.-Maintaining supply inventory.-Maintaining office equipment as needed.-Aiding with client reception as needed.-Experience as a virtual assistant.-Creating, maintaining, and entering information into databases
Jobs Requirement-minimum STPM / SPM in business or other-minimum 1 to 2 years experience in office adminstration / clerical works.-fresh graduates are also encouraged to apply
This position is responsible for the supervision and management of the overall Front Office operations by ensuring that all sections of Front Office's service standards delivery are maintained in accordance to the Hotel's strategic plan and standard.
Analyze market trend, review rooming list and motivate Front Office employees to upsell rooms with the view of achieving higher yield and increasing revenue.
Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates.
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To greet and answering the phone, redirecting calls, directing customers and taking message.2. To assist in daily operations work3. Handles Front Desk operations such as handling arrivals, check-ins (registration), and departures for check-outs (cashiering) of all Hotel guest.4. Responding promptly to all guests requests, enquiries and complaints.5. Ensure all complaints and requests are immediately resolved and follow through with relevant supporting departments.6. Ability to work on shift.7. To conduct any other duties as may be assigned by Superior to ensure the achievement of desired departmental working efficiency.
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To greet and answering the phone, redirecting calls, directing customers and taking message.2. To assist in daily operations work3. Handles Front Desk operations such as handling arrivals, check-ins (registration), and departures for check-outs (cashiering) of all Hotel guest.4. Responding promptly to all guests requests, enquiries and complaints.5. Ensure all complaints and requests are immediately resolved and follow through with relevant supporting departments.6. Ability to work on shift.7. To conduct any other duties as may be assigned by Superior to ensure the achievement of desired departmental working efficiency.
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Front Office Supervisor responsible to ensure smooth and efficiency of front office operation. She/ He must assist Duty Manger/ AFOM/ FOM in the absence of them in any way on operation, assist GSA, concierge and bellman during required period.
Provides courteous and efficient and if possible, complies with each and every guest’s request
Supervises the receptionists and ensures the smooth operation of the registration, mail and key as well as the concierge counters.
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Greet guests warmly, assist with check-in/check-out, handle inquiries and concerns, and provide information about hotel facilities and local attractions.
Manage reservations via phone, email, or in-person, verify details, and communicate policies to guests.
Maintain accurate records, handle transactions, and provide administrative support to the Front Office Manager.
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Candidates should possess strong Interpersonal Skills, with the ability to communicate clearly, handle patient inquiries, and provide courteous front-line service.
Candidates should possess professional Phone Etiquette and Appointment Scheduling skills to manage calls, book and adjust appointments, and coordinate patient flow efficiently.
Candidates should possess solid Administrative Assistance and Clerical Skills to handle documentation, data entry, filing, and maintenance of accurate patient and billing records.
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Participate in the customer reception and inform tourists about the conditions of stay: services offered by the hotel, rates of different activities, events etc …
Assist in the management of reservations: record arrivals and departures.
Maintain relevant information available to customers and sometimes play the role of tourist advisor on the potential places in the region to visit.
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