At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
To be fully conversant with monthly/daily sales performance and assist the executive to ensure maximum results for the business is achieved.
To assist the Executive in ensuring that standards of customer service and gift items production are consistently high and that the agreed standards are maintained, regularly checked and monitored.
To ensure all stock & cash/credit card handling procedures are adhered to at all times and any discrepancies identified are fully investigated with appropriate action taken.
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Ensure maintenance on the operator's aircraft is carried out and certified in full compliance with standard procedures and applicable airworthiness regulations.
Ensure that his/her teams are aware of the latest technical advisories and handle all aircraft activities in accordance to standard procedures with full compliance to relevant airworthiness requirements.
Review manpower allocation and job distribution set by the Lead Engineers are effective to ensure efficient operations and high productivity.
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Support the execution and adoption of AI initiatives across the Commercial organization by working closely with business stakeholders, technology teams, and the AI Transformation team to improve workflows, automation, reporting, and commercial decision-making.
Partner with Commercial teams including Revenue Management, Pricing, Scheduling, Network Planning, Marketing, Loyalty, Sales, Distribution, and Ancillary Revenue to identify opportunities where AI and automation can improve operational efficiency and business performance.
Support the implementation and rollout of AI-enabled solutions including automated reporting, AI copilots, workflow automation, forecasting enhancements, customer analytics, productivity tools, and commercial dashboards.
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