Responsible for the day-to-day operations of the branch including operational efficiency, compliance with all processes and procedures, and as well as ensuring service quality standards in the branch are met in line with the Bank’s strategic objectives.
Support the Branch Manager/PB Hub Manager in driving branch business growth, monitoring asset quality and maintaining service delivery standards.
To ensure branch overheads are managed within budget
...
Support business performance by maintaining a comprehensive understanding of daily and monthly sales results, contributing to the achievement of maximum business outcomes
Uphold consistently high standards of customer service and gift item production by regularly monitoring, checking, and maintaining agreed service and quality standards
Safeguard operational integrity by ensuring all stock management and cash and credit card handling procedures are strictly adhered to, with any discrepancies promptly investigated and appropriately resolved
...
As part of CARSOME's operations team, the Business Support Executive (BSE) role is responsible for delivering a seamless customer and transaction experience while ensuring operational excellence, compliance, and service quality across the vehicle ownership journey.
Provide overall leadership for underground mining operations, ensuring safe, productive, and efficient execution of mine development, production, ground support, ventilation, and mine services.
Collaborate with Technical Services and Geology teams to develop and execute short-, medium-, and long-term mine plans aligned with production targets and business objectives.
Champion safety leadership by ensuring full compliance with mining legislation, statutory requirements, and the Mine Safety Management System.
...
Possess minimum a Bachelor degree or Diploma in science or engineering
Minimum 3 years work experience in oil and gas industry including experience working within a Production Sharing Contract (PSC) environment and familiar with the requirements of drilling activities and well services operations offshore Malaysia
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
...
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
...
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
...
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
...
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
...
Administration and Engagement Management: Responsible for administration which includes onboarding of clients, opening engagements, managing the finances related to the engagements, billing and collection of fees.
Financial and Commercial management: You will be responsible for the day-to-day financial management of large client engagements. You will also be responsible for commercial inputs into deals and proposals.
Business Development: You will play a role in drafting proposals and performing pitches to prospective clients as well as be part of drafting budgets and pricing to be included in proposals to clients.
...
If you are looking to excel and make a difference, take a closer look at us…
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
...