Data Management & Entry: Assist in updating and maintaining accurate digital and physical records for client trust accounts, transactions (Microsoft Office & Co. Portal).
Data Management & Entry: Assist in updating and maintaining accurate digital and physical records for client trust accounts, transactions utilizing Microsoft Office and the company portal.
Customer Service & Client Support: Respond to customer and client enquiries through WhatsApp, email, phone calls, and other communication channels. Provide guidance and support on the company's digital platforms, products, and services.
Greet and assist students, parents, and visitors in a friendly and professional manner, answering inquiries about tuition programs, schedules, and fees.