To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality for timely + accurate customer reporting.
To review any routing changes, collaborating with the CCL + service providers, re-arranging KN services if necessary.
To validate + follow up with carriers on arrival notices + carrier invoices ensuring timely delivery order (DO) receipts.
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Responsible for fabrication and quality control matters for the project.
Lead and manage a team to ensure compliance of tool fabrication processes and operational procedures in accordance with documented specifications and quality expectations
Ensure all projects are well supported with the right work methods, materials, and machines in line with the right available technology so as to ensure maximum yield and quality
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As a global medical device company originating from Japan, we pursue reliable quality and technology to contribute to healthcare in more than 160 countries and regions around the globe.
Coordinate and support daily customer delivery activities in collaboration with the Sales team to ensure timely and accurate deliveries.
Liaise closely with internal departments, including Production, Warehouse, Logistics and Sales, as well as external parties, to coordinate delivery schedules and resolve delivery-related matters.
Plan and coordinate daily delivery routes to optimize delivery efficiency and ensure smooth transportation arrangements.
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Lead overall factory operations to fulfill master production schedules while optimizing unit conversion costs across multi-shift, high-volume production lines.
Drive operational excellence across safety, quality, delivery, cost, and morale metrics, executing structured loss-elimination initiatives (TPM/RCM) to achieve world-class line efficiency and equipment reliability.
Own site continuous improvement programs, embedding Lean Six Sigma methodologies (5S, Kaizen, SMED, Value Stream Mapping) to systematically eliminate process waste and reduce operational expenditure.
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Good communication skills and has the ability to communicate fluently
Versatility to build rapport with people at all levels
Rentokil Initial is one of the largest business services company with more than 68,500 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 12 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.
To support collaboration between customer care locations (CCL), sales as well as system + processes to deliver a great customer experience, supporting the development of new + existing customer targets.
To ensure supplier relationships are created + pro-actively managed, ensuring delivery to service level agreements (SLA) + global partnership rules (GPR).
To conduct regular anytime conversations with all direct reports to discuss + ensure traction on delivering performance + development goals.
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