To assist the supervisor and executive in-charge in ensuring the related EDP processes is in accordance to the existing SOPs for effective performance and meeting KPI datelines.
To check and process all documents pertaining to EDP functions (TRAs, TOs, SIAs, SRA, Arrivals) and related documents are processed accurately in accordance to stipulated SOPs.
To ensure all pick waves received are processed, checked and distributed promptly.
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Lead day-to-day SOC operations including alert triage, incident queue management, analyst workload balancing, quality review, escalation, and reporting to ensure consistent and high-quality cyber defense outcomes.
Develop, maintain, and continuously improve SOC processes, runbooks, incident response playbooks, escalation matrices, and evidence handling practices that strengthen the organization's detection and response capabilities.
Drive proactive threat hunting using Microsoft Defender XDR, Microsoft Sentinel, Endpoint Detection and Response (EDR), Security Information and Event Management (SIEM), identity logs, endpoint telemetry, network logs, email security telemetry, and cloud activity logs.
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