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100+ Operation Jobs - September 2026 - Urgent Hiring
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Hong Leong Bank Berhad
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
10 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
24 days ago
Undisclosed
- If you are looking to excel and make a difference, take a closer look at us…
- We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
23 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
10 days ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
3 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
3 days ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
25 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
18 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
24 days ago
Undisclosed
Malaysia
- Define your future at Hong Leong Bank
- • Document Verification & KYC Review: Assist in verifying new merchant application documents in accordance with bank guidelines and internal Know Your Customer (KYC) standards.
- • Merchant Documentation Liaison: Communicate with internal and external sales channels to follow up on pending documentation, resolve application discrepancies, and clarify onboarding procedures. ...
Posted
24 days ago
Undisclosed
KL City
- Document Verification & KYC Review: Assist in verifying new merchant application documents in accordance with bank guidelines and internal Know Your Customer (KYC) standards.
- Merchant Documentation Liaison: Communicate with internal and external sales channels to follow up on pending documentation, resolve application discrepancies, and clarify onboarding procedures.
- Process Optimization & Reporting: Assist the Team Lead in tracking daily, weekly, and monthly onboarding volume metrics using Microsoft Excel and Power BI. Prepare operational reports and identify process bottlenecks to improve the merchant experience. ...
Posted
24 days ago
Undisclosed
KL City
- Document Verification & KYC Review: Assist in verifying new merchant application documents in accordance with bank guidelines and internal Know Your Customer (KYC) standards.
- Merchant Documentation Liaison: Communicate with internal and external sales channels to follow up on pending documentation, resolve application discrepancies, and clarify onboarding procedures.
- Process Optimization & Reporting: Assist the Team Lead in tracking daily, weekly, and monthly onboarding volume metrics using Microsoft Excel and Power BI. Prepare operational reports and identify process bottlenecks to improve the merchant experience. ...
Posted
24 days ago
Undisclosed
Malaysia
- Remittance Centralized Unit (RCU) Management: Oversee end-to-end processing of outward (IBG, RENTAS, SWIFT) and inward remittances, ensuring rigorous AML screening and adherence to Foreign Exchange Notices.
- e-KYC & Fraud Mitigation: Lead the manual review of low e-IDV score applications to verifyauthenticity and protect the bank against fraudulent onboarding.
- Business Online Onboarding (BOB): Facilitate corporate access to internet banking (HL ConnectFirst, HL ConnectBiz, HL ConnectPro) by managing entity applications and profile creation. ...
Posted
8 days ago
Undisclosed
KL City
- Perform User Acceptance Testing (UAT): You'll conduct UAT for system enhancements, production fixes, and new product development to ensure they meet business requirements and are ready for deployment.
- Create Presentations and Documentation: You will prepare and deliver presentations for project updates and management meetings. You'll also be responsible for creating and maintaining essential documentation, such as Standard Operating Procedures (SOPs) and system guides, to support team knowledge and operational efficiency.
- Track Project Progress: A key part of the role is assisting team members in monitoring project deadlines and timelines. This includes engaging with and following up with relevant stakeholders to get status updates on their tasks and projects, ensuring the team stays on track. ...
Posted
6 days ago
Undisclosed
KL City
- Define your future at Hong Leong Bank
- We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
- We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
6 days ago
Undisclosed
Malaysia
- Perform User Acceptance Testing (UAT): You'll conduct UAT for system enhancements, production fixes, and new product development to ensure they meet business requirements and are ready for deployment.
- Create Presentations and Documentation: You will prepare and deliver presentations for project updates and management meetings. You'll also be responsible for creating and maintaining essential documentation, such as Standard Operating Procedures (SOPs) and system guides, to support team knowledge and operational efficiency.
- Track Project Progress: A key part of the role is assisting team members in monitoring project deadlines and timelines. This includes engaging with and following up with relevant stakeholders to get status updates on their tasks and projects, ensuring the team stays on track. ...
Posted
3 days ago
Undisclosed
KL City
- Remittance Centralized Unit (RCU) Management: Oversee end-to-end processing of outward (IBG, RENTAS, SWIFT) and inward remittances, ensuring rigorous AML screening and adherence to Foreign Exchange Notices.
- e-KYC & Fraud Mitigation: Lead the manual review of low e-IDV score applications to verifyauthenticity and protect the bank against fraudulent onboarding.
- Business Online Onboarding (BOB): Facilitate corporate access to internet banking (HL ConnectFirst, HL ConnectBiz, HL ConnectPro) by managing entity applications and profile creation. ...
Posted
10 days ago
Undisclosed
KL City
- If you are looking to excel and make a difference, take a closer look at us…
- We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
10 days ago
Undisclosed
KL City
- Implements the Bank's Compliance frameworks, reviews, and updates policies and procedures to ensure they comply with legal and regulatory requirements.
- Acts as the single point of contact for all compliance matters related to GO, in consultation with Group Compliance.
- Drives and facilitates compliance awareness initiatives to build a strong compliance culture across GO. ...
Posted
a month ago
Undisclosed
- Manage the daily operations of all security appliances and equipment, including Firewalls, Web Application Firewalls (WAF), Endpoint Detection and Response (EDR) solutions (e.g., FireEye), Intrusion Prevention Systems (IPS), and Network Access Control (NAC) systems.
- Ensure optimal performance, availability, and configuration for all managed security components.
- Ensure adherence to internal policies, industry best practices, and regulatory guidelines, such as Bank Negara Malaysia's RMiT. ...
Posted
23 days ago
Undisclosed
KL City
- Implements the Bank's Compliance frameworks, reviews, and updates policies and procedures to ensure they comply with legal and regulatory requirements.
- Acts as the single point of contact for all compliance matters related to GO, in consultation with Group Compliance.
- Drives and facilitates compliance awareness initiatives to build a strong compliance culture across GO. ...
Posted
6 days ago
Undisclosed
- Manage the daily operations of all security appliances and equipment, including Firewalls, Web Application Firewalls (WAF), Endpoint Detection and Response (EDR) solutions (e.g., FireEye), Intrusion Prevention Systems (IPS), and Network Access Control (NAC) systems.
- Ensure optimal performance, availability, and configuration for all managed security components.
- Ensure adherence to internal policies, industry best practices, and regulatory guidelines, such as Bank Negara Malaysia's RMiT. ...
Posted
2 days ago
Hong Leong Bank Berhad
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
19 days ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
8 days ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
Undisclosed
KL City
- Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
- To actively cross selling Banking/Financial products.
- Assess/evaluate and propose credit applications diligently. ...
Posted
17 days ago
Hong Leong Bank Berhad
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
10 days ago
Undisclosed
KL City
- Responsible in gathering and preparing related project documentations such as User Requirement Specification (URS), IT Request (ITR), test scripts and other documents.
- Responsible in reviewing system’s functional aspects in the Scope of Work (SOW), Functional Specification Document (FSD) or Functional Requirement Specification (FRS) to ensure the deliverables are aligned with the URS.
- Responsible in raising approval for CAPEX Expense Requisition (CER) for any new enhancements and to monitor payment to vendor once projects/ enhancements completed. ...
Posted
23 days ago
Undisclosed
Malaysia
- Ensure internal control and compliance are not compromised.
- Champions service performance within the branch (queue management, complaint handling, SST uptime, customer experience)
- Approve, Review and Audit Teller and Related Branch Financial Transactions (End of Day Financial Transaction Checking, Balancing, Reconciliation, etc.) in order to Prevent and Detect Fraud and Errors ...
Posted
24 days ago
Undisclosed
Sunway City
- Represent HLB in relationship building with community
- If you are looking to excel and make a difference, take a closer look at us…
- We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
24 days ago
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