Oversee the design, implementation, and management of complex network infrastructures, including WAN, public or private clouds, data centre networking, routers, switches, load balancers, firewalls, and other configurations.
Manage the full spectrum of HR functions including recruitment, onboarding, employee relations, performance management, compensation and benefits, and offboarding for a team of 21 employees.
Customer Service & Client Support: Respond to customer and client enquiries through WhatsApp, email, phone calls, and other communication channels. Provide guidance and support on the company's digital platforms, products, and services.