100+ Pegawai Perkhidmatan Pelanggan Jobs in Malaysia | Job Vacancies | September 2026 | Maukerja
Showing 111 jobs results for
"pegawai perkhidmatan pelanggan"
Customer Service Representative
MYR2,100 - MYR2,300 Per Month
George Town, Pulau Pinang
- Assist Indonesian patients with hospital registration and admission procedures
- Accompany and guide patients to their doctor appointments and consultations
- Meet and greet patients, providing warm and attentive support throughout their visit ...
Posted
12 days ago
MYR2,500 - MYR3,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage user feedback channels, including the brand website, e-commerce platforms, Facebook, YouTube, Instagram, WhatsApp, and user feedback systems, to address pre-sales, post-sales, and technical issues raised by customers.
- Manage overseas customer service staff by providing operational guidance, support in resolving customer issues, and remote training on marketing strategies and product updates.
- Conduct performance evaluations for overseas customer service team members under your supervision to improve team morale, motivation, and overall customer service quality. ...
Posted
4 days ago
Undisclosed
- Respond to incoming customer inquiries via phone, email, and other communication channels in a timely and professional manner
- Assist customers with product information, order processing, and problem resolution
- Provide detailed and accurate information to customers, addressing their needs and concerns ...
Posted
22 days ago
MYR1,800 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
- Perform complex administrative or clerical tasks in support of improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
- Participate in executing customer service strategies.
- Inform customers about order status, invoices and other standard information needed to complete the sale. ...
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Posted
a day ago
MYR3,000 - MYR3,300 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Customer Support: Respond to customer inquiries promptly, professionally, and in a friendly manner via inbound and outbound calls, email, and live chat.
- Problem Resolution: Actively listen to customer complaints and take ownership of resolving issues by offering effective and timely solutions.
- Escalation Management: Escalate unresolved issues to higher-level support when necessary. ...
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Posted
10 days ago
Undisclosed
George Town, Pulau Pinang
- Process sales orders accurately in the ERP system.
- Monitor order status and ensure on-time fulfilment.
- Handle order changes, cancellations and expedite requests. ...
Posted
a month ago
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Demonstrating responsibility and a serious attitude towards learning.
- Handling online inquiries and email communications from customers, providing professional consultation services based on customer needs, promptly understanding customer issues, and delivering correct and satisfactory responses.
- Answering customer queries, understanding and addressing customer needs, and promptly communicating/feedback to immediate supervisors. ...
Posted
11 days ago
MYR1,500 - MYR2,500 Per Month
George Town, Pulau Pinang
- Welcome and attend to customers in a friendly and professional manner.
- Manage appointments via phone, WhatsApp, and walk-ins.
- Coordinate schedules with beauticians. ...
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Posted
24 days ago
MYR2,000 - MYR4,000 Per Month
Near Train Station
- Coordinate and communicate with customers, warehouse team, and sales personnel to ensure smooth daily operations.
- Arrange transportation and delivery schedules for customer orders.
- Assist walk-in customers professionally and provide excellent customer service at the office. ...
Posted
10 days ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- ACCOUNTABILITIESFinancial• To take pro-active actions to prevent fraud and losses (internal & external)• To contribute to deposit growth by way of soliciting new accounts.• To assist in managing cost control for the branch as per approved budget.
- Process• Perform daily branch activities in accordance to Bans internal policies ®ulatory requirement.• Effective cash handling and ensure Mid Day and End of Day cash balancing isperformed in accordance with procedures.• Ensure accuracy in day end balancing within reasonable time.• Compliance to individual teller/drawer limit.• Compliance to Banks standard average serving time and average waiting time.• Daily vouchers bundling and cross checking of vouchers at the end of day.• Ensure compliance on regulatory requirements such as FSA, iFSA, PDPA, AMLA,PCT,FEA, FATCA, CRS etc.• Ensure satisfactory audit rating and issues raised are resolved within specified timeframe.• Perform filing, printing daily reports, bundling of daily vouchers, submission ofdocuments via DIS, prepare monthly report and back room functions.
- Customer• Ensure efficient customer service level in order to meet SLA as well as to alleviateany customer’s complaint.• Ensure accuracy and error free in service delivery.• Attend customer`s enquiries / complains immediately and adhere to complaintsescalation procedures.• To maintain good rapport with internal and external customers. ...
Be an early applicant!
Posted
2 months ago
MYR2,000 - MYR2,200 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Make outbound calls to potential and existing customers based on leads provided by the Company.
- Introduce and explain the Company's products and services to customers.
- Identify customer needs and provide appropriate information. ...
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Posted
10 days ago
Customer Service Representative (Bilingual - Mandarin & English)
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Deliver 24 hour one-stop customer service.
- Ensures highest standard of service delivery on personalized phone services to our customers.
- Providing prompt and accurate answers, alternatives or solutions to customers with their best interests at heart. ...
Posted
6 days ago
MYR4,500 - MYR4,700 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Key Responsibilities
- * Handle inbound calls, chats, and email inquiries from Singapore customers related to banking services.
- * Assist customers with account-related queries including balances, transactions, credit card usage, payments, and fees. ...
Posted
a month ago
MYR700 - MYR800 Per Month
Fresh Graduates
Near Train Station
- Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding products, services, and company policies.
- Build and maintain strong relationships with customers by actively listening to their needs, addressing concerns, and ensuring a positive and memorable experience.
- Handle customer complaints and issues with professionalism and empathy, escalating complex problems to the appropriate departments when necessary. ...
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Posted
a month ago
MYR1,000 - MYR1,500 Per Month
Near Train Station
- Assist in conducting market research to identify potential personalities and industry opportunities.
- Schedule appointments or forward qualified interviews to the publisher representative team.
- Maintain accurate records of calls, responses, and follow-up activities in the CRM system. ...
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Posted
a month ago
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, 50450
Near Train Station
- Respond to clients' issues and enquiries promptly via phone calls, email, chat, and internal software.
- Proactively engage and follow up with customers via phone, email, and other communication channels to ensure a positive customer experience.
- Introduce and demonstrate the system to customers, including account registration, job posting, and platform features. ...
Posted
17 days ago
MYR4,000 - MYR4,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Responsibilities-
- -Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- -Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. ...
Posted
a month ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Be an early applicant!
Posted
2 months ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Be an early applicant!
Posted
2 months ago
MYR1,800 - MYR2,000 Per Month
- Monitor daily operations and ensure smooth workflow
- Handle customer inquiries, feedback, and complaints; escalate when needed
- Report machine faults, breakdowns, and incidents via ticketing system ...
Posted
23 days ago
MYR1,800 - MYR2,000 Per Month
- - Monitor daily operations and ensure smooth workflow
- - Handle customer inquiries, feedback, and complaints; escalate when needed
- - Report machine faults, breakdowns, and incidents via ticketing system ...
Posted
23 days ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Be the face of Allianz - possess strong focus on customer experience; deliver high quality standards and service level to serve the existing customer to handle accident (and road side assistance) and other inquiries via phone calls including emails, mails, faxes and/or social media within the agreed TAT and with the objective of achieving highest level of customer satisfaction.
- Responsible to provide first contact resolution (FCR) when possible by providing basic trouble shooting and offer appropriate alternative. When it is not possible, own customer’s complaints and work closely with respective problem owner to drive resolution.
- Responsible to perform proper escalation including unresolved complaints to respective unit or Customer Feedback Center for resolution and adhere to Allianz’s Complaint Governance. ...
Posted
a month ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Be an early applicant!
Posted
2 months ago
Undisclosed
- Handle customer inquiries and provide timely assistance
- Resolve customer issues and complaints professionally, ensuring customer satisfaction and service quality.
- Maintain accurate customer records and update information in the system while following company procedures and guidelines. ...
Posted
a month ago
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide exceptional customer service to Cantonese-speaking customers via phone, email, and chat.
- Respond to customer inquiries and resolve issues related to GOGOX's services, ensuring customer satisfaction.
- Process customer orders, requests, and complaints accurately and efficiently. ...
Posted
a month ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- ACCOUNTABILITIESFinancial• To take pro-active actions to prevent fraud and losses (internal & external)• To contribute to deposit growth by way of soliciting new accounts.• To assist in managing cost control for the branch as per approved budget.
- Process• Perform daily branch activities in accordance to Bans internal policies ®ulatory requirement.• Effective cash handling and ensure Mid Day and End of Day cash balancing isperformed in accordance with procedures.• Ensure accuracy in day end balancing within reasonable time.• Compliance to individual teller/drawer limit.• Compliance to Banks standard average serving time and average waiting time.• Daily vouchers bundling and cross checking of vouchers at the end of day.• Ensure compliance on regulatory requirements such as FSA, iFSA, PDPA, AMLA,PCT,FEA, FATCA, CRS etc.• Ensure satisfactory audit rating and issues raised are resolved within specified timeframe.• Perform filing, printing daily reports, bundling of daily vouchers, submission ofdocuments via DIS, prepare monthly report and back room functions.
- Customer• Ensure efficient customer service level in order to meet SLA as well as to alleviateany customer’s complaint.• Ensure accuracy and error free in service delivery.• Attend customer`s enquiries / complains immediately and adhere to complaintsescalation procedures.• To maintain good rapport with internal and external customers. ...
Be an early applicant!
Posted
2 months ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Be an early applicant!
Posted
2 months ago
Up to MYR4,500 Per Month
Near Train Station
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels. ...
Posted
a month ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Posted
2 months ago
MYR2,000 - MYR3,499 Per Hour
Fresh Graduates
- JOB RESPONSIBILITIES- Manage new and existing customer inquiries via phone, email, and WhatsApp promptly.- Arrange replacement classes and communicate schedule changes to parents.- Notify customers of class closures (e.g., due to bad weather or maintenance).- Must have proven experience in sales and the ability to close deals effectively.- Ability to handle walk-in customers and carry out face-to-face sales interactions confidently.- Follow up closely on trial classes and student leads to maximize new enrollments.- Prepare, distribute, and control student certificates, progress reports, and starter kits.- Process customer payments and ensure timely fee collections.- Collect, review, and respond to customer feedback effectively to maintain high satisfaction.- Support and assist with enrollment for swim competitions, camps, and events.- Support the execution of child safety and safeguarding policies.- Perform ad-hoc tasks as assigned by management.
Posted
a month ago