Identify, engage, and develop potential customers, including universities, research institutes, hospitals, biotechnology and pharmaceutical companies, and private laboratories.
Provide exceptional customer service by addressing inquiries, resolving complaints, and offering solutions via phone, email, and in-person interactions.
To undertake the planning and execution of statutory audits of companies in varied industries in accordance approved standards on auditing in Malaysia.
Proactively identify and pursue new sales opportunities through various channels, including cold calling, networking, and attending industry events, to expand the company's customer base.