Serve as the primary point of contact for customer inquiries via phone, email, and in-person, addressing questions related to shipments, tracking, and service offerings.
Commit to and manage the project schedule upon award, overseeing all contract department functions including budgeting, sourcing, finalizing supplier and contractor pricing, executing all required procurement, ensuring timely deliveries, and maintaining quality control.
Develop and implement comprehensive HR policies and procedures aligned with the company's strategic goals and legal requirements, ensuring compliance and fostering a positive work environment.
Conduct routine maintenance and inspections on heavy industrial machinery and equipment, identifying potential issues and addressing them promptly to minimize downtime.