Staff Personal Records: Managing and updating employee files and personal records according to established regulations, while ensuring all information regarding salary, allowances, and claims is accurate, correct, and confidential.
Provide exceptional customer service by addressing inquiries, resolving complaints, and offering solutions via phone, email, and in-person interactions.
Execute daily dispatch operations, including timely collection/delivery of documents, parcels, and mail to clients, government offices, banks, etc in regards to the Company.
Administer monthly payroll including allowances, claims, overtime, leave deductions, new joiners/resigness and statutory submissions (EPF, SOCSO, EIS, PCB)
A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives.
A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives.