Compliant Communication:Conduct professional communications with overdue clients via phone and other compliant channels. Remind and guide clients to make timely payments, and assist them in formulating reasonable repayment plans.
Lead Conversion: Proactively convert inbound/outbound leads into long-term business partners through professional phone consultations and WhatsApp engagement.
Handle guest service and table management, including greeting guests and assisting with seating, taking orders accurately, clarifying menu items or special requests, serving food and beverages, clearing tables as needed, resetting tables for the next guests.
Develop and implement social media strategies to enhance brand visibility and drive engagement across various platforms on Facebook, WhatsApp, and Instagram.