As the World's No.1 Nitrile Glove manufacturer, Hartalega is currently in the process of recruiting a diverse pool of talented people, across various specialisations and backgrounds. You will enjoy exceptional benefits and incentives, as well as a well-defined path for career success.
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As the World's No.1 Nitrile Glove manufacturer, Hartalega is currently in the process of recruiting a diverse pool of talented people, across various specialisations and backgrounds. You will enjoy exceptional benefits and incentives, as well as a well-defined path for career success.
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We are looking for an Associate, Regional Collections Analytics and Quality Control (QC) to support the team in data-related processes as well as quality control, and analytics related processes in the Collections area.
You will report into the Manager, Regional Collections Analytics, QC & Training and be based in First Avenue, Petaling Jaya office.
AI Continuous Improvement: Explore and implement conversational AI tools, such as ChatGPT or other LLMs, to enhance analytics and quality control and improve workflows.
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Service Quality Optimization: Develop measures for the continuous maintenance and optimization of service quality standards
Monitoring & Review: Monitor customer interactions and documentation (calls, cases, and chats) to ensure they correspond to set GPC quality standards and service guidelines
Soft Skills Coaching: Lead activities to increase the quality of advisor documentation and soft skills through regular feedback and targeted coaching sessions
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To inspect in-coming goods according to the instruction stated.
To inspect work in progress (W.I.P) by patrolling and checking the production of every machine in the designated area at least once every hour and recording this inspection on the QC hourly inspection report.
To inspect and weigh the finished goods and record such inspection by signing the inspection slip and placing this slip in the carton before taping and sealing the carton closed.
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To inspect in-coming goods according to the instruction stated.
To inspect work in progress (W.I.P) by patrolling and checking the production of every machine in the designated area at least once every hour and recording this inspection on the QC hourly inspection report.
To inspect and weigh the finished goods and record such inspection by signing the inspection slip and placing this slip in the carton before taping and sealing the carton closed.
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Assist in preparing paperwork related to the quality control processes.
WH/Outlet QC (Quality Control): involve inspecting products, checking for defects or damages, ensuring proper packaging, and verifying that products meet specified quality standards before they are sent to outlets or customers.
Color Run Testing: ensures that the colors of fabrics or items won't run or bleed when exposed to water or other conditions.
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Design, develop, and execute manual and automated test cases for Salesforce applications, validating configurations, workflows, custom development, and integrations across multiple business streams.
Analyse business and functional requirements to develop comprehensive test strategies, test plans, and test scenarios aligned to program delivery goals and release milestones.
Perform functional, regression, integration, and user acceptance testing across Salesforce platforms, supporting release planning and coordinating quality assurance activities for production deployments.
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AI-Powered Testing Support: Leverage AI-powered testing tools (e.g., test case generation, visual regression detection, anomaly detection) to increase test coverage and reduce manual effort.
QA for AI Modules: Collaborate with AI/data teams to validate AI outputs (e.g., recommendation engines, predictive analytics, LLM features) by designing test cases for accuracy, bias detection, edge cases, and failure modes.
BI Dashboard Validation: Verify data accuracy and consistency in Power BI dashboards by comparing against source data, backend queries, and expected business logic.
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Conduct incoming, in-process, and final inspections according to engineering drawings, specifications, and quality standards.
Measure part dimensions, tolerances, and surface finishes using calibrated tools such as Vernier Calipers, Micrometers, Height Gauges, CMM, Profile Projectors, and Surface Roughness Testers.
Identify non-conforming materials or products and raise Non-Conformance Material Reports (NCMR).
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As the World's No.1 Nitrile Glove manufacturer, Hartalega is currently in the process of recruiting a diverse pool of talented people, across various specialisations and backgrounds. You will enjoy exceptional benefits and incentives, as well as a well-defined path for career success.
...
AI-Powered Testing Support: Leverage AI-powered testing tools (e.g., test case generation, visual regression detection, anomaly detection) to increase test coverage and reduce manual effort.
QA for AI Modules: Collaborate with AI/data teams to validate AI outputs (e.g., recommendation engines, predictive analytics, LLM features) by designing test cases for accuracy, bias detection, edge cases, and failure modes.
BI Dashboard Validation: Verify data accuracy and consistency in Power BI dashboards by comparing against source data, backend queries, and expected business logic.
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Manage the Director’s calendar, priorities, appointments, meetings, deadlines and daily schedule to ensure effective use of time.
Attend management, client, project and business meetings with the Director and record accurate meeting minutes, decisions, action owners and deadlines.
Prepare professional PowerPoint presentations, management decks, project updates, business reviews and briefing materials for the Director.
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