Proficient in Microsoft Office
Good organizational and time management skills
Strong attention to detail and accuracy
Good written and verbal communication skills
Ability to multitask and prioritize work effectively.
Responsible
reliable
and able to meet deadlines.
Positive attitude with a willingness to learn.
Good interpersonal skills and a team player.
Basic data entry and record management skills.
Able to maintain confidentiality and handle sensitive information professionally.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates.
Make appropriate selection of rooms based on guests’ needs, code electronic keys, confirms the room number and rates with a written confirmation.
Promote and administer Hilton marketing programs such as Hilton Honors for arriving guests, ensuring guests know the location of rooms containing room keys, tokens of our appreciation, gifts, etc., to guests.
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To register and update patient, next-of-kin or guarantor information into the HIS system and booking of beds.
Getting patient, patient’s next-of-kin or guarantor to endorse on the admission form, letter of undertaking and condition of services.
To explain to patient, next-of-kin or guarantor the condition of services especially on their valuables (e.g. hand phones, wallets or purse) and to highlight patient on their room and board entitlement especially the insurance cases and patient with guarantee letter.
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Manage land matters, business-related licensing matters, legal agreements, association subscriptions and other related administrative matters for departments, operating centres or stakeholders.
Liaise closely and maintain good working relationships with relevant authorities, statutory bodies, contractors and third-party service providers to ensure smooth execution of tasks and timely follow ups.
Oversee and monitor payment processes relating to quit rent, assessment tax, licenses, permits, subscriptions and other related payments.
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Attentive, you offer a personalised service and a unique experience to each customer.
Relaxing, you give off a Zen attitude and thanks to you time seems to stop.
Challenger/Performer, you like to take on new challenges to develop the Spa's turnover (products and services) and guarantee the satisfaction of our customers
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