Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time....
Fresh graduate, preferably Certificate/Diploma/Bachelor graduates in Customer Service, Mass Communication, Public Relation, Hospitality & Tourism, Marketing and Business program. School leaver (SPM/STPM) will be considered.
The ideal candidate must be physically presentable with high-confident appearance, sociable and fun-loving character.
Good interpersonal communication, especially in English (Spoken and written)....
Ensure the main plant and all associated auxiliaries’ equipment are operated to the established standards in a safe, efficient and reliable manner.
Monitor and analyze plant operational performance and ensure timely interference to correct any operational abnormalities.
Ensure plant commissioning activities after outage (planned / forced) and plant routine test (online / offline) are executed within schedule as prepared by Engineer (Operation & Performance)....
Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
Flexible to work nights, weekends, and holidays.
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Duty Manager, you will be responsible for overseeing the hotel’s daily operations, ensuring that all departments work together seamlessly to deliver outstanding guest service. Your leadership and problem-solving skills will be key in providing a positive guest experience and ensuring smooth hotel operations. As a Night Duty Manager , you’re not just overseeing hotel operations in the absence of the General Manager – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Coordinate import and export shipments with shipping lines, co-loaders, hauliers, shippers, consignees, and other relevant parties.
Monitor shipment status, vessel schedules, cut-off times, ETA/ETD, and deadlines to ensure smooth and timely shipment arrangements.
Coordinate and follow up on import and export documentation, including Bills of Lading, Delivery Orders, Certificates of Origin (CO), permits, customs-related documents, and other relevant shipping documents, where applicable....
Manage daily hotel operations: Oversee the overall functioning of the property, including front desk, staffing, room inventory, guest service, and policy compliance during night shift.
Delight our guests: Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner
Assist across departments: Step in to support operational roles as needed, including bell service or front desk coverage during breaks or high-volume periods...