Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
Flexible to work nights, weekends, and holidays.
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Duty Manager, you will be responsible for overseeing the hotel’s daily operations, ensuring that all departments work together seamlessly to deliver outstanding guest service. Your leadership and problem-solving skills will be key in providing a positive guest experience and ensuring smooth hotel operations. As a Night Duty Manager , you’re not just overseeing hotel operations in the absence of the General Manager – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Coordinate import and export shipments with shipping lines, co-loaders, hauliers, shippers, consignees, and other relevant parties.
Monitor shipment status, vessel schedules, cut-off times, ETA/ETD, and deadlines to ensure smooth and timely shipment arrangements.
Coordinate and follow up on import and export documentation, including Bills of Lading, Delivery Orders, Certificates of Origin (CO), permits, customs-related documents, and other relevant shipping documents, where applicable....
Manage daily hotel operations: Oversee the overall functioning of the property, including front desk, staffing, room inventory, guest service, and policy compliance during night shift.
Delight our guests: Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner
Assist across departments: Step in to support operational roles as needed, including bell service or front desk coverage during breaks or high-volume periods...
Focusing on people and operations by handling daily shifts, managing staff, controlling inventory, ensuring food safety & cleanliness (QSC), managing budgets and delivering excellent customer service, often overseeing key systems like Training or Inventory....
Runs the entire restaurant, focusing on people and operations by handling daily shifts, managing staff, controlling inventory, ensuring food safety & cleanliness (QSC), managing budgets and delivering excellent customer service, often overseeing key systems like Training or Inventory....
Desktop Device Maintenance and Troubleshooting: Responsible for maintaining and managing the company's internal desktop devices (such as desktop computers, laptops, printers, etc.) to ensure their normal operation. When a device malfunctions or encounters problems, conduct troubleshooting and repair.
Operating System and Software Support: Install, configure, and support operating systems (such as Windows, MacOS, etc.) and commonly used software (such as work software, web browsers, etc.) used within the company. Assist employees in handling software-related issues.
User Support and Problem Resolution: Provide daily technical support, respond to user questions and requests. Answer user questions regarding hardware, software, network, etc., and provide remote or on-site support when necessary....
High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property....