About youWe are looking for a multi-skilled person who fulfils the description below:
– Detail-oriented: When you run quality control checks and schedule deliveries, you’ll need to exercise extra scrutiny to ensure we can deliver the best version of our products to the right address. As a Operations and Customer Service Intern, you’ll ensure that every step is executed correctly and hold our partners accountable to produce and deliver the orders timely
– Accountable: There are many operational issues that can come up and mistakes that could happen, and we don’t have a culture of blaming each other. When such issues occur, you will not shy away from admitting your mistake, and you will fix the problem immediately without any reminders
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We operate largely on an appointment basis, where we take our clients through a 1.5-2 hr education session about diamonds, to create awareness about the diamond retail industry.
These appointments also include helping clients choose their ring designs and helping them with customization options for their ring designs.
You will be trained to deliver a holistic and high-quality product demo to our clients, throughout the first 3 months.
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