Job Description / responsibilities:
1.Lead Generation:
- Proactive prospecting:
*Generate leads through various channels like cold calling,
*attending industry events,
*networking with homeowners, realtors, and property managers.
*Utilize online listing platforms and social media outreach.
-Lead nurturing:
*Develop and implement lead nurturing strategies like email campaigns, personalized follow-up calls, and sending relevant educational materials to keep potential clients engaged.
-Lead qualification:
*Evaluate leads based on budget, project scope, and decision-making authority to identify promising opportunities.
2.Client Relationship Building:
-Initial consultations:
*Conduct initial consultations with qualified leads to understand their needs, preferences, and budget for landscaping projects.
*Actively listen, ask clarifying questions, and identify pain points.
-Project development:
*Collaborate with the design team to create visually appealing and functional landscape proposals that address the client's specific needs and budget constraints.
*Present design concepts with enthusiasm and clarity.
-Proposal communication:
*Clearly explain the proposal, highlighting the value proposition and addressing any concerns.
*Negotiate pricing and scope of work to reach mutually agreeable terms.
3. Sales & Post-Sale
-Sales presentations:
*Deliver persuasive presentations to clients, showcasing the company's capabilities, expertise, and unique selling points.
*Effectively handle objections and address concerns confidently.
-Contract finalization:
*Secure signed contracts and obtain necessary approvals.
*Oversee paperwork and manage project logistics.
-**Client ** Maintain communication with clients throughout the project and address any concerns promptly. Ensure successful project completion and client satisfaction.
-Up selling and cross-selling:
*Identify opportunities to expand project scope or recommend additional services like ongoing maintenance packages.
-Participate in sales meetings and training sessions.
-Contribute to team goals and collaborate effectively with colleagues.
Qualification / skill :
Skills:
-Communication and customer service:
* Excellent communication skills with clients, understanding their needs, and presenting compelling proposals.
* Active listening, empathy, and clear, concise communication .
-Sales and negotiation:
* Strong sales skills for closing deals and generating revenue.
* This includes the ability to identify client needs, present solutions tailored to their budget, and negotiate win-win agreements.
-Project management and organization:
*ability to manage multiple tasks, timelines, and budgets effectively.
* Strong organizational skills and attention to detail are crucial for ensuring customer satisfaction.
-Horticulture and landscape design knowledge:
*basic understanding of plants, design principles, and construction techniques can significantly enhance your effectiveness. This knowledge allows you to confidently discuss options with clients and suggest solutions aligned with their preferences.
Additional Desirable Skills:
-Technical skills: Familiarity with landscape design software, estimating tools, and project management applications can be a valuable asset.
-Marketing and presentation skills: The ability to create visually appealing presentations and proposals can help impress potential clients and differentiate yourself from the competition.
-Teamwork and collaboration: Landscape projects often involve collaboration with designers, construction crews, and other departments. The ability to work effectively in a team environment is essential.
-Problem-solving: Unexpected challenges can arise during any project. Demonstrating the ability to think on your feet and find solutions to problems is highly valued.
- Experience:
Previous experience in sales, particularly within the landscaping industry, is often preferred. However, strong transferable skills and a passion for the outdoors can compensate for a lack of direct experience.