Manage patient feedback and all related matters, including investigations, service recovery with the feedback providers, follow-up with staff to address the issues raised, crafting of replies and related data entry for reporting.
Manage and maintain the facilities of the NUP polyclinics by working closely with the contractors and vendors in compliances of all rules and regulations.
Manage end-to-end monthly payroll processing across multiple entities, ensuring accurate and timely salary payments in accordance with company policies and Singapore statutory requirements.
Assist in the handling of marine insurance claims from notification to settlement, ensuring timely follow-up and coordination with clients, insurers, surveyors, lawyers, and other stakeholders.