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200+ Service Desk Analyst Jobs - August 2026 - Urgent Hiring
Showing 298 jobs results for
"service desk analyst"
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Undisclosed
Malaysia
- Demonstrates the highest quality of customer service and effectively interacts with all internal and external business contacts.
- Uses resources effectively to provide customers the best component selection for the application and offers associated items with product support. Also provides Mouser website and online chat support.
- Teaches customers how to navigate the Mouser website to allow customers to find information easily while minimizing their need of additional support from the Technical Support team. ...
Posted
17 days ago
Undisclosed
Singapore
- Work with a diverse technology environment
- Be the face of IT support
- Provide first-line technical support to internal users, ensuring timely resolution of issues. ...
Posted
17 days ago
Undisclosed
KL City
- Provide first and second-level support for application-related issues, ensuring timely resolution.
- Diagnose and resolve software application problems, collaborating with cross-functional teams when necessary.
- Utilize diagnostic tools and logs to identify root causes of issues and implement effective solutions. ...
Posted
17 days ago
Undisclosed
- Demonstrates the highest quality of customer service and effectively interacts with all internal and external business contacts.
- Uses resources effectively to provide customers the best component selection for the application and offers associated items with product support. Also provides Mouser website and online chat support.
- Teaches customers how to navigate the Mouser website to allow customers to find information easily while minimizing their need of additional support from the Technical Support team. ...
Posted
18 days ago
SGD8,000 - SGD8,000 Per Month
Singapore
- Bachelor’s degree or higher (any major)
- 1+ years in technical or implementation support for Epic software, including supporting customer(s) through an Epic software go-live and a version upgrade, and completing the associated testing
- Hold certifications in: ...
Posted
18 days ago
Undisclosed
- Perform pre-sales activities such as product demo.
- Exploring and promoting Artificial Intelligence (AI)-enabled products to partners and customers where applicable.
- Assist in demonstrating and positioning AI-related features or solutions as part of the company’s technology portfolio. ...
Posted
3 days ago
Undisclosed
Malaysia
- Receives, responds , troubleshoots, and corrects IT related technical problems from internal customers.
- Log, tracks PC problems, incidents, service request, etc and resolves them in a prompt and courteous manner using an IT Service Management System.
- Works on software installation, update and configuration. ...
Posted
4 days ago
Undisclosed
Singapore
- Responsibilities:
- - Provide L2/L3 support across end-user computing, Microsoft 365, cloud and hybrid infrastructure, networking, and security-related technologies.
- - Diagnose and resolve hardware and software issues promptly and efficiently. ...
Posted
19 days ago
Undisclosed
Tuas
- Own the support function for the organisation's portfolio of business applications, ensuring availability, stability, and resolution of incidents and service requests within agreed SLAs.
- Serve as the L2 escalation point: investigate, diagnose, and resolve issues beyond the L1 agent's capability, engaging vendors and internal teams as needed.
- Manage application administration activities: user access, configuration, patching coordination, release support, and health monitoring. ...
Posted
19 days ago
Undisclosed
- Primary Point of Contact: Serve as the primary contact for day-to-day SAP-related incidents reported by the GEESM MRO shop
- Production SAP Issue Clearance & Triage: Troubleshoot Gate 1 SAP execution issues such as task list clearance and vendor setup, acting as the key liaison between business users and the technical DT team.
- Incident Analysis: Document root causes and provide workarounds to minimize production downtime. Troubleshoot and analyse SAP issues using root cause analysis to identify and resolve problems efficiently. ...
Posted
8 days ago
SGD1,800 - SGD1,800 Per Month
Singapore
- Overview
- We are looking for an IT Systems Support Executive to support AKC’s internal IT systems, network/server troubleshooting, user account administration, hardware/software setup, and internal digital tools.
- This role is suitable for candidates who are interested in IT support, systems administration, network infrastructure, cloud services, automation, and internal technology operations. You will gain practical experience supporting end-user computing systems, resolving technical issues, monitoring system performance, updating documentation, supporting backups, maintaining cybersecurity hygiene, and improving internal digital workflows. ...
Posted
19 days ago
Undisclosed
KL City
- System Up Time monitoring.
- Monitor servers to ensure optimal performance, security, and reliability.
- Monitor firewalls uptime and traffic to protect the network and systems. ...
Posted
20 days ago
Undisclosed
KL City
- Lead the APAC Technical Support team in delivering real-time support to SAMs, SPMs, FSEs, Parts, and Customers.
- Manage technical escalations, driving timely resolution in collaboration with Product Line, Engineering, and Global Technical teams.
- Ensure root cause analysis (RCA) and corrective actions are executed and shared to prevent repeat issues. ...
Posted
20 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Install, configure, and maintain hardware, software, servers, and network devices.
- Provide the regular maintenance support for contract customers.
- Monitor network performance and system security, performing regular updates, patching, and data backups for contract customers. ...
Posted
20 days ago
Undisclosed
- Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image.
- Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction.
- Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality. ...
Posted
20 days ago
Undisclosed
- Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image.
- Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction.
- Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality. ...
Posted
20 days ago
Undisclosed
Malaysia
- Address and resolve technical inquiries. Document interactions in CRM systems
- Escalate unresolved or complex issues to senior team members or specialized departments as necessary
- Learn and adapt to new technologies, products, and platforms to effectively assist customers ...
Posted
11 days ago
Undisclosed
Singapore
- Provide desktop and end-user support for both on-site and remote users across multiple global locations.
- Troubleshoot and resolve hardware, software, networking and application-related issues within a trading environment.
- Manage user onboarding, offboarding and workstation deployments. ...
Posted
21 days ago
MYR4,500 - MYR8,000 Per Month
WFH
KL City
- Support the deployment of CMS across entities including system set-up, user onboarding, training delivery and general post-go-live support
- Assist users with the day-to-day use of CMS ensuring they are empowered to leverage the platform to its full potential
- Run regular evaluations on the use of CMS across entities in Asia to identify gaps, improvement opportunities, and adoption trends ...
Posted
13 days ago
SGD2,000 - SGD2,000 Per Month
Singapore
- Roles & Responsibilities:
- · Provide technical support and Install computer hardware, software and networks to new or exist staff
- · Maintain and update IT inventory ...
Posted
22 days ago
SGD3,400 - SGD3,400 Per Month
Singapore
- Industry/ Organization Type: Logistics
- Position Title: IT Support Engineer
- Working Location: Tuas (Transport provided from Boon Lay MRT) ...
Posted
23 days ago
SGD2,800 - SGD2,800 Per Month
Singapore
- Hardware and Software Selection & Procurement
- Research and Identify: Acquire necessary hardware (servers, workstations, networking equipment) and software licences to support the operation processes by staying updated on the latest technologies
- Gather information, ensure accuracy of information based on user requirements and follow internal procedures. ...
Posted
24 days ago
YT AUTOMATION SINGAPORE PTE. LTD.
SGD3,200 - SGD3,200 Per Month
Singapore
- Manage and support the full range of distributed automation products to ensure optimal customer satisfaction
- Analyze customer technical needs to provide tailored pre-sales and post-sales application support and solutions
- Prepare and deliver clear technical proposals, application notes, and solution-based documentation to support sales and customer understanding ...
Posted
24 days ago
SGD4,500 - SGD4,500 Per Month
Singapore
- Provisioning of user accounts and access, manage company ERP system
- Report Customization and Data import
- Workflow customization ...
Posted
24 days ago
SGD5,000 - SGD5,000 Per Month
Singapore
- Senior IT Support Engineer (AS400, RPG Programming)
- Job Description :System Support (Problem Solving & Trouble Shooting)• Provide programming support for WINGS and related sub systems• Provide helpdesk support to ERP System• Investigate, troubleshoot, and solve WINGS problems• Check the helpdesk system for issues and problems encountered and enquiries faced by subsidiaries• Provide solutions to the problems, guide, and coach IT personnel in the related subsidiaries in solving the issues faced (If the issues are complex, must solve the issues for the subsidiaries)System Management• Check and support recovery for the WINGS by ensuring that backup procedure is developed & practised for all the data• Check and improve system operation in subsidiaries through suggestions and feedback from usersTraining and Coaching• Arrange and perform trainings for the IT personnel in the subsidiariesAS/400 Administration• Provide support on AS400 server migration, O/S upgrade, PTF upgrade• Responsible for Yearly AS/400 Backup & Restoration and User Profile Review• Provide 2nd / 3rd level Disaster Recovery supportCOMPLEO Support• Provide 2nd level Compleo Support• Design or modify Compleo templates according to ASIA Group's requestWINGS subsystem Support (G4, New Rack System, GROUP EDI, Machine Parts System, etc)• Support G4 roll-out in the ASIA Group and continue to provide support after Go Live• Support New Rack System roll-out in the ASIA Group and continue to provide support after Go Live• Support Group EDI• Provide support to Machine Parts Management SystemJob Requirement
- • AS/400 (iSeries) related skillset• RPG/RPGLE/CL Programming, QRY/400• Experience in ERP applications in Manufacturing/Distributions Sector will be advantageous• Able to prioritise and possess good organisation skills• Self-motivated with a positive work attitude• Able to work independently and in a team ...
Posted
3 days ago
MYR5,000 - MYR6,000 Per Month
KL City
- Support day-to-day IT infrastructure, user devices, and software applications.
- Perform IT project implementation tasks according to specifications, quality standards, and project deadlines.
- Assist the Project Manager with PMO administrative activities. ...
Posted
24 days ago
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