100+ Service Quality Management Jobs - August 2026 - Urgent Hiring

Showing 148 jobs results for "service quality management"
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Chat Available
Up to MYR6,500 Per Month
Near Train Station
  • Team Leadership & Operational Control
  • Lead and develop the team to deliver consistent, high-quality service.
  • Drive ownership of SLA performance, productivity, and resolution timelines. ...
Posted
22 days ago
Chat Available
MYR1,700 - MYR1,800 Per Month
+Additional Compensation
Fresh Graduates
  • Kota Bharu Mall
  • Setting goals for the work group, developing organizational capability, and modelling how work together.
  • Displays a customer come first attitude by training and holding partners accountable for delivering legendary customer service. ...
Food and Beverage Customer Service
+2
Posted
7 days ago
Chat Available
MYR2,800 - MYR3,800 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Quality Control & Inspection: Conduct rigorous 5-star walk-throughs after cleaning to ensure every unit is immaculate, fully stocked, and guest-ready. You are the final seal of approval before check-in.
  • Team Coordination: Act as the central point of contact between cleaning and maintenance teams. Log issues found during inspections, ensure timely corrections, and follow up to verify completion.
  • Guest Hospitality: Personally welcome guests, facilitate smooth check-ins by escorting them to their unit, and provide a warm, informative introduction to the property and its amenities. ...
Guest Relations Operations Management
+5
Posted
22 days ago
MYR2,000 - MYR2,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • Greet customers warmly and provide excellent customer service, assisting them in selecting their preferred tea beverages and snacks.
  • Prepare and serve a variety of tea-based drinks, ensuring adherence to recipes and quality standards.
  • Handle cash and card transactions accurately using the Point of Sale (POS) system. ...
Customer Service Food and Beverage Handling
+3
Posted
2 months ago
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Chat Available
MYR3,500 - MYR4,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Prepare and serve alcoholic and non-alcoholic beverages in accordance with company recipes and standards.
  • Mix and garnish cocktails with consistency and attention to quality.
  • Greet customers and provide friendly, professional, and efficient service. ...
Cocktail Mixing 雞尾酒調製 Beverage Preparation 飲品製作
+26
Posted
a day ago
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Chat Available
MYR3,000 - MYR7,000 Per Month
Near Train Station
  • Manage and oversee daily office administration and operational activities.
  • Ensure smooth office workflow and maintain a professional working environment.
  • Coordinate office supplies, pantry inventory, stationery, and workplace resources. ...
Mandarin Chinese Administrative Support
+5
Posted
a day ago
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Chat Available
MYR5,000 - MYR6,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Welcome tenants, visitors and guests in a warm, professional and courteous manner.
  • Register visitors and manage guest arrivals in accordance with security procedures.
  • Provide information and assistance regarding lounge facilities, services and events. ...
Customer Service Hospitality
+1
Posted
3 days ago
Chat Available
MYR8 - MYR10 Per Hour
+Additional Compensation

Bandar Kuala Lumpur, 50000

Near Train Station
  • Greet customers warmly in both Mandarin and English, taking orders accurately and efficiently to ensure a positive dining experience.
  • Prepare and serve a variety of tea-based beverages, adhering to Hi Tea Malaysia's standards for quality and presentation, including latte art and proper brewing techniques.
  • Handle food orders, ensuring timely and accurate preparation and delivery to tables, with attention to dietary restrictions and special requests. ...
Customer Service Beverage Preparation
+3
Posted
12 days ago
Chat Available
MYR8 - MYR10 Per Hour
+Additional Compensation

Bandar Kuala Lumpur, 50000

Near Train Station
  • Greet customers warmly in both Mandarin and English, taking orders accurately and efficiently to ensure a positive dining experience.
  • Prepare and serve a variety of tea-based beverages, adhering to Hi Tea Malaysia's standards for quality and presentation, including latte art and proper brewing techniques.
  • Handle food orders, ensuring timely and accurate preparation and delivery to tables, with attention to dietary restrictions and special requests. ...
Customer Service Beverage Preparation
+3
Posted
12 days ago
Chat Available
MYR8 - MYR10 Per Hour
+Additional Compensation

Bandar Kuala Lumpur, 50000

Near Train Station
  • Greet customers warmly in both Mandarin and English, taking orders accurately and efficiently to ensure a positive dining experience.
  • Prepare and serve a variety of tea-based beverages, adhering to Hi Tea Malaysia's standards for quality and presentation, including latte art and proper brewing techniques.
  • Handle food orders, ensuring timely and accurate preparation and delivery to tables, with attention to dietary restrictions and special requests. ...
Customer Service Beverage Preparation
+3
Posted
12 days ago
Chat Available
MYR8 - MYR10 Per Hour
+Additional Compensation

Bandar Kuala Lumpur, 50000

Near Train Station
  • Greet customers warmly in both Mandarin and English, taking orders accurately and efficiently to ensure a positive dining experience.
  • Prepare and serve a variety of tea-based beverages, adhering to Hi Tea Malaysia's standards for quality and presentation, including latte art and proper brewing techniques.
  • Handle food orders, ensuring timely and accurate preparation and delivery to tables, with attention to dietary restrictions and special requests. ...
Customer Service Beverage Preparation
+3
Posted
12 days ago
Chat Available
MYR8 - MYR10 Per Hour
+Additional Compensation

Bandar Kuala Lumpur, 50000

Near Train Station
  • Greet customers warmly in both Mandarin and English, taking orders accurately and efficiently to ensure a positive dining experience.
  • Prepare and serve a variety of tea-based beverages, adhering to Hi Tea Malaysia's standards for quality and presentation, including latte art and proper brewing techniques.
  • Handle food orders, ensuring timely and accurate preparation and delivery to tables, with attention to dietary restrictions and special requests. ...
Customer Service Beverage Preparation
+3
Posted
12 days ago
Chat Available
MYR8,000 - MYR9,000 Per Month
Near Train Station
  • Education:
  • A bachelor’s degree in business administration, Operations Management, or a related field (MBA or other relevant certifications is a plus).
  • Experience: ...
Management Leadership
+8
Posted
6 days ago
Chat Available
MYR8,000 - MYR9,000 Per Month
Near Train Station
  • Education:
  • A bachelor’s degree in business administration, Operations Management, or a related field (MBA or other relevant certifications is a plus).
  • Experience: ...
Management Leadership
+8
Posted
6 days ago
Chat Available
jobs in ES Innovation Lab Sdn Bhd
Company Confidential
MYR8,000 - MYR9,000 Per Month
Near Train Station
  • Education:
  • A bachelor’s degree in business administration, Operations Management, or a related field (MBA or other relevant certifications is a plus).
  • Experience: ...
Management Leadership
+8
Posted
6 days ago
Chat Available
MYR8,000 - MYR8,001 Per Month
Near Train Station
  • Operations Management
  • · Manage the day-to-day operations of the inbound contact centre to ensure smooth service delivery.
  • · Monitor and achieve client Service Level Agreements (SLAs), Key Performance Indicators (KPIs), quality standards, and customer satisfaction goals. ...
CRM systems contact centre platforms
+5
Posted
15 days ago
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Chat Available
MYR2,800 - MYR3,500 Per Month
Fresh Graduates
  • Coordinate customer enquiries, orders, and project development from enquiry stage until delivery arrangement.
  • Liaise with customers, Sales Representatives, Production, Planning, QA, and Logistics Departments to ensure smooth order processing.
  • Follow up closely on customer requirements, order progress, delivery schedules, and shipment arrangements. ...
Sales Support Reporting
+6
Posted
3 days ago
Chat Available
SGD3,600 - SGD4,000 Per Month

Singapore, Singapore

  • Job Requirements
  • • Possess bachelor's degree in electrical engineering preferably in Power.
  • • Mandarin speaking due to Mandarin Speaking clients ...
Electrical Maintenance Electrical Engineering
+1
Posted
21 days ago
Chat Available
MYR8 - MYR10 Per Hour
+Additional Compensation

Bandar Kuala Lumpur, 50000

Near Train Station
  • Greet customers warmly in both Mandarin and English, taking orders accurately and efficiently to ensure a positive dining experience.
  • Prepare and serve a variety of tea-based beverages, adhering to Hi Tea Malaysia's standards for quality and presentation, including latte art and proper brewing techniques.
  • Handle food orders, ensuring timely and accurate preparation and delivery to tables, with attention to dietary restrictions and special requests. ...
Customer Service Beverage Preparation
+3
Posted
12 days ago
Chat Available
MYR800 - MYR1,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Greet customers and assist with inquiries.
  • Provide product information and recommendations.
  • Process sales transactions using cash registers or POS systems. ...
Retail Management Retail
+2

Be an early applicant!

Posted
a month ago
Chat Available
MYR4,000 - MYR6,000 Per Month
  • Bachelor's Degree in Accounting, Finance, or a related discipline.
  • Professional qualifications such as ACCA, CPA, or an equivalent certification will be an added advantage.
  • Minimum of 3–6 years of relevant accounting experience, preferably gained within a professional services environment. ...
Posted
a month ago
MYR4,000 - MYR5,000 Per Month
  • Assist HQ to handle day-to-day Company affairs as well as executing task and business plan to the group.
  • Collaborate with HQ to define the organization vision, mission and goals. To formulate strategic objective, initiatives and action plans to achieve them.
  • Engage with key stakeholders, including executives, HOD as well external partners to gather input, build consensus and align strategies with organization goals. ...
Business Development Retail Management
+4
Posted
21 days ago
Chat Available
MYR2,400 - MYR3,400 Per Month

George Town, Pulau Pinang

  • Assist the Purchasing Manager in the procurement of goods and services
  • Place purchase orders, track deliveries, and ensure timely fulfilment
  • Maintain accurate records of all purchasing activities ...

Be an early applicant!

Posted
3 days ago
Chat Available
MYR2,400 - MYR3,400 Per Month

George Town, Pulau Pinang

  • Assist the Purchasing Manager in the procurement of goods and services
  • Place purchase orders, track deliveries, and ensure timely fulfilment
  • Maintain accurate records of all purchasing activities ...

Be an early applicant!

Posted
3 days ago
Chat Available
MYR2,400 - MYR3,400 Per Month

George Town, Pulau Pinang

  • Assist the Purchasing Manager in the procurement of goods and services
  • Place purchase orders, track deliveries, and ensure timely fulfilment
  • Maintain accurate records of all purchasing activities ...

Be an early applicant!

Posted
3 days ago
Chat Available
MYR1,850 - MYR2,000 Per Month
+Additional Compensation

George Town, Pulau Pinang

  • Setting goals for the work group, developing organizational capability, and modelling how work together.
  • Displays a customer come first attitude by training and holding partners accountable for delivering legendary customer service.
  • Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives. ...
Team Leadership Inventory Management
+6

Be an early applicant!

Posted
9 days ago
High Opportunity
Chat Available
MYR3,000 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Provide exceptional customer support to clients experiencing issues with InternationalBalance Transfer (GloTransfer) and Cross Border Payment (GloRemit) services.
  • Respond to customer inquiries and requests through various communication channels,including email, phone calls, and live chat.
  • Monitor, diagnose, and resolve technical issues related to transactions promptly andefficiently. ...
Troubleshooting Microsoft Excel
+4
Posted
8 days ago
Chat Available
MYR3,000 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Provide exceptional customer support to clients experiencing issues with InternationalBalance Transfer (GloTransfer) and Cross Border Payment (GloRemit) services.
  • Respond to customer inquiries and requests through various communication channels,including email, phone calls, and live chat.
  • Monitor, diagnose, and resolve technical issues related to transactions promptly andefficiently. ...
Troubleshooting Microsoft Excel
+4
Posted
8 days ago
Chat Available
MYR3,000 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Provide exceptional customer support to clients experiencing issues with InternationalBalance Transfer (GloTransfer) and Cross Border Payment (GloRemit) services.
  • Respond to customer inquiries and requests through various communication channels,including email, phone calls, and live chat.
  • Monitor, diagnose, and resolve technical issues related to transactions promptly andefficiently. ...
Troubleshooting Microsoft Excel
+4
Posted
8 days ago
Chat Available
MYR3,000 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Provide exceptional customer support to clients experiencing issues with InternationalBalance Transfer (GloTransfer) and Cross Border Payment (GloRemit) services.
  • Respond to customer inquiries and requests through various communication channels,including email, phone calls, and live chat.
  • Monitor, diagnose, and resolve technical issues related to transactions promptly andefficiently. ...
Troubleshooting Microsoft Excel
+4
Posted
8 days ago