44 Service Quality Management Jobs - June 2026 - Urgent Hiring

Showing 44 jobs results for "service quality management"

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Undisclosed
Near Train Station
  • Develop and Govern Quality Standards: Establish, implement, and maintain IT service quality standards and processes, ensuring alignment with ITIL best practices and ISO/IEC 20000: 2018 requirements
  • Manage the ISO/IEC 20000: 2018 activities (internal/external audit preparation, quarterly ISO/IEC 20000: 2018 forum and reporting etc)
  • Audit Liaison: Act as the primary subject matter expert during all internal and external ISO 20000 audits, ensuring operational teams successfully demonstrate control effectiveness ...
Service Quality Management Data Analysis & Reporting
+1

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Posted
a month ago
Undisclosed

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Staff Development:
  • · Stay updated on diagnostic techniques and maintain personal competency through continuous learning.
  • · Assist in training, mentoring, and evaluating junior staff. ...

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Posted
10 days ago
Undisclosed
Near Train Station
  • Staff Development:
  • · Stay updated on diagnostic techniques and maintain personal competency through continuous learning.
  • · Assist in training, mentoring, and evaluating junior staff. ...

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Posted
11 days ago
Undisclosed
Near Train Station
  • Stay updated on diagnostic techniques and maintain personal competency through continuous learning.
  • Assist in training, mentoring, and evaluating junior staff.
  • Contributes to planning and conducting orientation and training programs. ...

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Posted
7 days ago
Undisclosed

KL City, WP Kuala Lumpur

Near Train Station
  • Stay updated on diagnostic techniques and maintain personal competency through continuous learning.
  • Assist in training, mentoring, and evaluating junior staff.
  • Contributes to planning and conducting orientation and training programs. ...

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Posted
7 days ago
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MYR2,200 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
  • You are responsible for
  • · Clean, troubleshoot and repair defective modules returned from field service
  • · Perform required module upgrades and replace wear/tear parts preventively to achieve as-new quality standard ...
Troubleshooting Equipment Repair
+1
Posted
3 days ago
Undisclosed

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Lead, mentor, and evaluate a multidisciplinary team of laboratory professionals including scientists, MLTs, and support staff.
  • Ensure appropriate staffing levels, competencies, and training to support service needs.
  • Foster staff engagement, career development, and succession planning. ...

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Posted
16 days ago
Undisclosed
  • To ensure all QPS data and monthly census are up to date.
  • Registered with Nursing Board of Malaysia with a valid license to practice as a Registered Nurse.
  • Possess certifications in BLS, ACLS, and PALS ...

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Posted
a day ago
Undisclosed

Kuala Lumpur International Airport, Selangor

  • Provide fleet‑level technical support and continuing airworthiness management for assigned aircraft systems under ATA 21, 27, 28, 29, 30, 32, 35, 36, 38, 47 in accordance with approved regulatory requirements.
  • Support engineering and operations teams during disruption events, including AOG recovery, technical troubleshooting, deferred defects, chronic issues, and aircraft technical delays.
  • Conduct technical studies and analyses to identify root causes and implement solutions aimed at improving dispatch reliability and operational performance. ...

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Posted
16 days ago
MYR1,700 - MYR2,000 monthly
+Additional Compensation

Petaling, WP Kuala Lumpur

Near Train Station
  • Greet customers warmly and provide excellent customer service, ensuring a positive dining experience from arrival to departure.
  • Accurately take customer orders, answer questions about menu items, and make recommendations based on customer preferences and dietary needs.
  • Prepare food and beverages according to established recipes and quality standards, ensuring freshness and proper presentation. ...
Customer Service Food Preparation
+6
Posted
18 days ago
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MYR12,000 - MYR15,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Bachelor’s degree in Business, Operations, Engineering, or related field.
  • 5–8 years of experience in operations, preferably in SaaS, F&B tech, or POS-related environments.
  • Strong project management and cross-functional coordination skills. ...
Project Management Technical Project Scoping
+2
Posted
2 days ago
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MYR8,000 - MYR10,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Monitor and ensure daily operations comply with company SOP, client requirements, and service level agreements (SLA).
  • Develop, implement, and continuously improve quality control procedures and operational standards.
  • Conduct regular operational audits, inspections, and compliance checks across all service areas. ...
Quality Management Customer Service
+5
Posted
2 days ago
MYR10,000 - MYR50,000 monthly
  • Drive fleet reliability initiatives to maximize vehicle availability and operational readiness.
  • Monitor fleet performance, breakdown trends, recurring defects, and downtime drivers.
  • Investigate recurring technical failures and implement permanent corrective actions. ...
Fleet Management Workshop Operations
+4

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Posted
a month ago
MYR7,000 - MYR12,000 monthly

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • ExperienceMinimum 3–5 years of operations management experience in luxury hotels (front office, F&B, or rooms division), high-end clubs, or fine dining establishments. Background in hotel management or similar high-end service industries is required.
  • Industry KnowledgeFamiliarity with operations and service standards in KTV, SPA, fine dining, and cigar lounge environments is highly preferred.
  • ProfessionalismStrong service mindset, refined taste, and a deep understanding of the expectations of high-end clientele. ...
Operations Management Process Improvement
+5
Posted
a month ago
Undisclosed
  • FACILITIES AND EQUIPMENT
  • Operates and maintains specialized equipment in a unit, guiding new staff on the use of it and maintaining accurate records.
  • Collaborate with the unit manager to maintain equipment, medical supplies, consumable items, and drugs, ensuring proper functioning, service according to the planned preventive maintenance (PPM) schedule, and adequate stock and linen supply. ...

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Posted
17 days ago
Undisclosed
Near Train Station
  • Stay updated on diagnostic techniques and maintain personal competency through continuous learning.
  • Assist in training, mentoring, and evaluating junior staff.
  • Contributes to planning and conducting orientation and training programs. ...

Be an early applicant!

Posted
a month ago
Undisclosed
  • Ensure adherence to ISO 9001 and ISO 15189 standards and maintain related records.
  • Promote and comply with safety practices, including proper handling of hazardous materials and waste management.
  • Participate in risk management, HIRARC, 5S, and environmental sustainability initiatives. ...

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Posted
7 days ago
Undisclosed
  • HUMAN RESOURCE AND DEVELOPMENT
  • Proactive in our own learning and development, and to meet the minimum requirement of 20 hours of continuing education per year.
  • Involve orienting new staff members to the unit routines. ...

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Posted
10 days ago
Undisclosed
Near Train Station
  • Develop and Govern Quality Standards: Establish, implement, and maintain IT service quality standards and processes, ensuring alignment with ITIL best practices and ISO/IEC 20000: 2018 requirements
  • Manage the ISO/IEC 20000: 2018 activities (internal/external audit preparation, quarterly ISO/IEC 20000: 2018 forum and reporting etc)
  • Audit Liaison: Act as the primary subject matter expert during all internal and external ISO 20000 audits, ensuring operational teams successfully demonstrate control effectiveness ...
Data Analysis & Performance Insights Core Service Quality & Improvement
+1

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Posted
a month ago
SGD3,000 - SGD3,500 Per Month

Singapore, Singapore

  • Lead and manage all kitchen operations, ensuring efficiency, quality, and consistency in food preparation and presentation for a casual café chain.
  • Develop, test, and implement innovative menu items and specials that align with Coffee Hive's brand of unpretentious good food, utilizing local Singaporean flavors where appropriate.
  • Oversee inventory management, including ordering, receiving, and storage of all food and beverage supplies, to minimize waste and control costs effectively. ...
Culinary Expertise Kitchen Management
+2
Posted
2 days ago
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Chat Available
MYR2,500 - MYR3,000 Per Month
Fresh Graduates
  • Coordinate customer enquiries, orders, and project development from enquiry stage until delivery arrangement.
  • Liaise with customers, Sales Representatives, Production, Planning, QA, and Logistics Departments to ensure smooth order processing.
  • Follow up closely on customer requirements, order progress, delivery schedules, and shipment arrangements. ...
Sales Support Reporting
+6
Posted
6 hours ago
Undisclosed
  • Develop and implement strategic plans to align kitchen operations with hospital goals, ensuring patient satisfaction, operational excellence, and financial sustainability.
  • Oversee and control all kitchen operations to maintain food quality, quantity, temperature, and presentation standards.
  • Develop and plan menus with Dietitians, ensuring nutritional adequacy, cost efficiency, cultural relevance, and suitability for therapeutic diets. ...

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Posted
25 days ago
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MYR6,000 - MYR8,000 Per Month

George Town, Pulau Pinang

  • Oversee daily F&B operations, ensuring seamless service delivery for functions, international schools, and corporate clients in Pulau Pinang.
  • Lead and manage a team of 21 employees, fostering a positive work environment and providing ongoing training and development in food and beverage management and customer service.
  • Implement and maintain stringent quality control standards for all food and beverage offerings, from menu planning and preparation to presentation and service. ...
Food and Beverage Management Operations Management
+10
Posted
a day ago
Undisclosed
  • Ensure adherence to ISO 9001 and ISO 15189 standards and maintain related records.
  • Promote and comply with safety practices, including proper handling of hazardous materials and waste management.
  • Participate in risk management, HIRARC, 5S, and environmental sustainability initiatives. ...

Be an early applicant!

Posted
a month ago
MYR2,200 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
  • You are responsible for
  • · Clean, troubleshoot and repair defective modules returned from field service
  • · Perform required module upgrades and replace wear/tear parts preventively to achieve as-new quality standard ...
Troubleshooting Equipment Repair
+1
Posted
17 days ago
MYR2,200 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
  • You are responsible for
  • · Clean, troubleshoot and repair defective modules returned from field service
  • · Perform required module upgrades and replace wear/tear parts preventively to achieve as-new quality standard ...
Troubleshooting Equipment Repair
+1
Posted
17 days ago
MYR2,200 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
  • You are responsible for
  • · Clean, troubleshoot and repair defective modules returned from field service
  • · Perform required module upgrades and replace wear/tear parts preventively to achieve as-new quality standard ...
Troubleshooting Equipment Repair
+1
Posted
17 days ago
MYR2,200 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
  • You are responsible for
  • · Clean, troubleshoot and repair defective modules returned from field service
  • · Perform required module upgrades and replace wear/tear parts preventively to achieve as-new quality standard ...
Troubleshooting Equipment Repair
+1
Posted
17 days ago
MYR2,200 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
  • You are responsible for
  • · Clean, troubleshoot and repair defective modules returned from field service
  • · Perform required module upgrades and replace wear/tear parts preventively to achieve as-new quality standard ...
Troubleshooting Equipment Repair
+1
Posted
17 days ago
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MYR2,500 - MYR3,500 Per Month
Near Train Station
  • Plans employee shifts and work schedules
  • Coordinates job assignments and cross-training between and within divisions
  • Provides feedback on employee work performance ...
Team Leadership Quality Control
+4
Posted
a day ago