Job Scope :• Outlet staff management and scheduling.• Outlet food costs control, stock take and stock ordering.• Outlet sales and profitability.• Direct potential customers into the restaurant.• Explain and promote products and offerings.• Customer service.• Daily cash reporting.• Welcoming customers and greet every customer with a big smile and enthusiasm.• Brewing coffee or tea and serve the drinks to customers.• Ensure every drink serves to customers are made with passion and have the highest quality standards by following the right SOP.• Able to explain all Tealive products clearly to customers, and to promote/upsell Tealive products at all times.• Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
Assist in the annual budgeting process, regularly perform variance analyses between actual results and forecasts/budgets to identify inefficiencies and recommend corrective actions.
Analyze market trends to support and initiate strategic management decisions.
Develop long-range financial plans and scenario models (including what-if and sensitivity analyses) to evaluate potential business outcomes.
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Invoice Processing & Verification: Receive, code, and match vendor invoices against purchase orders (POs) and delivery orders (DOs) using the 3-way matching principle.
Vendor Management: Maintain and update vendor profiles, respond to payment inquiries, and reconcile vendor statements regularly to resolve any discrepancies or missing invoices.
Month-End Closing: Assist in month-end closing activities by execute closing schedules efficiently, ensuring all transactions are captured within the strict corporate cutoff dates.
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Drive sales performance and achieve assigned store or counter targets through effective execution of sales strategies, client engagement, and promotional activities.
Deliver exceptional customer service by building meaningful client relationships, managing customer follow-up, and maintaining an accurate customer database.
Lead, coach, and motivate retail team members to achieve sales goals, service excellence standards, and operational objectives.
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Drive sales performance and achieve assigned store or counter targets through effective execution of sales strategies, client engagement, and promotional activities.
Deliver exceptional customer service by building meaningful client relationships, managing customer follow-up, and maintaining an accurate customer database.
Lead, coach, and motivate retail team members to achieve sales goals, service excellence standards, and operational objectives.
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Area Operations & Coordination: Lead the operations and management of Xiaomi Stores and Authorized Stores within the region. Formulate sales plans, drive achievement of sales targets, and increase market share.
Operational Excellence: Implement and monitor daily operational standards, oversee execution of marketing campaigns and promotional activities, and enhance brand image.
Team Leadership & Development: Manage and empower regional teams, provide training and mentorship, and build a strong talent pipeline to support business growth.
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