Drive Revenue & Pipeline Growth: Own the full sales cycle from prospecting to closing, while building a healthy pipeline and providing accurate sales forecasts.
We are looking for a dynamic, sales-driven, and customer-focused Branch Sales Manager to lead the daily operations of our hair spa branch. This role is responsible for driving sales performance, providing expert consultations to customers, leading the service team, and ensuring smooth branch operations. A strong background in sales and customer consultation is essential.
Defining the Scope:Working with stakeholders to clearly define what the project will and will not deliver to prevents scope creep, where the project grows beyond its original boundaries.
- Report to the Area Manager on operational issues, ensuring consistency in operations, product delivery, and customer service.- Ensure the restaurant is fully prepared, stocked, and ready for service.- Provide prompt, courteous customer service, maintaining high food and beverage quality standards.- Train the team on menu knowledge, presentation, and ensure adequate staffing for smooth operations.- Address and resolve customer complaints professionally and efficiently.- Oversee daily operations, supporting and guiding the outlet team while ensuring a clean and welcoming environment.- Monitor team attendance, conduct staff training, and ensure compliance with company policies.- Analyze sales data, maximize sales opportunities, and meet targets.- Prepare and submit daily reports on staff, sales, inventory, and any operational issues.- Perform end-of-day procedures and other tasks as assigned by management.
Commit to and manage the project schedule upon award, overseeing all contract department functions including budgeting, sourcing, finalizing supplier and contractor pricing, executing all required procurement, ensuring timely deliveries, and maintaining quality control.