Administrative Support
Office Management
Scheduling
Record Keeping
Communication
Data Entry
Time Management
Problem Solving
Customer Service
Organizational Skills
IT Application Support
Retail Management Software
LAN/WAN Networking
IT Troubleshooting & Problem Solving
Router & Internet Connectivity Troubleshooting
• Provide first-level technical support for ERP other business software, including diagnosis and troubleshooting of issues.• Responsible for maintaining software, applications, and databases.• Design and develop data models, dashboards, reports for Business Intelligence in Microsoft Power BI according to user requirements. • Deploy, maintain, and troubleshoot Robot Process Automation in Microsoft PowerAutomate• Hands-on involvement in development, implementation and testing of new applications, PowerApps, and improvements. • Develop and maintain technical documentation for all designed solutions.• Provide support to users to analyze and troubleshoot issues when necessary.
Good communication and interpersonal skills.
Basic knowledge of Microsoft Office
especially Microsoft Word and Excel.
Good organisational and time-management skills.
Detail-oriented
responsible and willing to learn.
Able to maintain confidentiality when handling employee and company information.
Able to work independently and as part of a team.
Communication Skill
Time Management
Customer Relationship Management
Managing a Client Engagement
Establishing Rapport With Clients
Sales Reporting
Sales Coordination
Data Entry