Provide first-level support for POS terminals, peripherals (printers, scanners, cash drawers) and store connectivity; escalate unresolved issues to the relevant team.
Assist with POS setup, configuration checks and testing for new stores, relocations and renovations.
Monitor daily store IT checks (POS availability, network, end-of-day processing) and follow up on exceptions.
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Provide first-level support for POS terminals, peripherals (printers, scanners, cash drawers) and store connectivity; escalate unresolved issues to the relevant team.
Assist with POS setup, configuration checks and testing for new stores, relocations and renovations.
Monitor daily store IT checks (POS availability, network, end-of-day processing) and follow up on exceptions.
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Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
Develop and maintain BAQ reports and dashboards for operational monitoring.
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Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
Develop and maintain BAQ reports and dashboards for operational monitoring.
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Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
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Deposit Invoice Issuance: Generate customer deposit advance invoices and perform payment verifications directly within the ERP system upon sales order approval.
E-Invoice Submission & Error Tracking: Submit individual e-invoices directly through the ERP system, track submission validation status, and promptly resolve any rejected submissions or transmission errors.
Customer Data Validation: Cross-check customer details—including Full Name (matching NRIC), IC Number, Billing Address, and TIN—prior to submission to ensure accuracy.
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SPM graduates with at least 2-3 years relevant experience or Diploma holder or Degree holder in any discipline. Candidates with an administrative background and a strong interest in merchandising are also encouraged to apply
Fresh Graduate is welcome to apply.
Strong negotiation and communication skills, honest and professional in vendor dealings.
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Organized
Time Management
Multitasking
Purchasing
Administration Management
Microsoft Office
SAP
Event Marketing
English Language
Mandarin
able to adapt fast pace working environment
willing to learn
participate in events (bookfair/bookfest)
promotion planning
liaise with marketing team for activities
Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
Develop and maintain BAQ reports and dashboards for operational monitoring.
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Provide comprehensive IT support to end-users, addressing hardware, software, and network issues to ensure seamless daily operations.
Install, configure, and maintain computer hardware, software applications, and network infrastructure, including servers, workstations, and peripherals.
Perform regular network administration tasks, including monitoring network performance, troubleshooting connectivity problems, and implementing security measures.
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IT Support
Network Administration
Hardware Troubleshooting
Software Installation
Printer Maintenance
Managed Print Services
Office Solutions
Technical Support
Technical Support
Technical Support
Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
Develop and maintain BAQ reports and dashboards for operational monitoring.
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Respond to customer inquiries via phone, email, and chat in a timely and professional manner, addressing technical issues and providing solutions related to Osafe Fire Inspection's products and services.
Troubleshoot and resolve customer complaints, escalating complex issues to the appropriate internal departments while maintaining ownership of customer satisfaction.
Educate customers on product features, functionalities, and best practices, ensuring they derive maximum value from Osafe Fire Inspection's offerings.
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Respond to customer inquiries via phone, email, and chat in a timely and professional manner, addressing technical issues and providing solutions related to Osafe Fire Inspection's products and services.
Troubleshoot and resolve customer complaints, escalating complex issues to the appropriate internal departments while maintaining ownership of customer satisfaction.
Educate customers on product features, functionalities, and best practices, ensuring they derive maximum value from Osafe Fire Inspection's offerings.
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Respond to customer inquiries via phone, email, and chat in a timely and professional manner, addressing technical issues and providing solutions related to Osafe Fire Inspection's products and services.
Troubleshoot and resolve customer complaints, escalating complex issues to the appropriate internal departments while maintaining ownership of customer satisfaction.
Educate customers on product features, functionalities, and best practices, ensuring they derive maximum value from Osafe Fire Inspection's offerings.
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Respond to customer inquiries via phone, email, and chat in a timely and professional manner, addressing technical issues and providing solutions related to Osafe Fire Inspection's products and services.
Troubleshoot and resolve customer complaints, escalating complex issues to the appropriate internal departments while maintaining ownership of customer satisfaction.
Educate customers on product features, functionalities, and best practices, ensuring they derive maximum value from Osafe Fire Inspection's offerings.
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Perform routine maintenance, inspection, and repair of air compressors and related equipment according to established procedures and safety guidelines.
Diagnose and troubleshoot mechanical and electrical issues on various types of air compressor systems, identifying root causes of problems.
Assist senior technicians in complex repair tasks, learning and applying advanced diagnostic and repair techniques.
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Teamwork: Ability to work both independently and as part of a team.
Bonus: Candidates with a GDL License will be given priority consideration.
Fresh graduates
automotive technicians
or those from the automotive repair industry are highly encouraged to apply.