Review and validate cutsheets against project design specifications, client requirements and standards, and regulatory and industry compliance requirements. Ensure all products meet performance, capacity and installation criteria prior to approval, and provide technical sign-off for product selection where required.
Own the preparation and quality of technical submittal packages. Ensure all cutsheets are accurate, complete, version controlled, traceable and submitted in line with project timelines. Act as the central point of contact for all cutsheet-related queries.
Work closely with Design and Engineering teams to validate design intent, Procurement teams to ensure correct product ordering, and Project Delivery teams to support installation and resolve issues. Ensure alignment between approved cutsheets, Bills of Materials and installed solutions.
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Administer and support server and network infrastructure.
Complete all necessary daily routine system administration tasks so that systems operate correctly.
Ensure that systems are effectively and constantly monitored using automated tools and manage alerts to provide advance or immediate notice of incidents or failures.
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Responsible as Technical Operation Engineer, DC Operations, you will be the point of contact for customer request which covers all M&E works or any other related request.
To prepare scope of work for vendor to quote for additional request
Work closely with the Sales team to understand and define client’s key business drivers and requirements
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Network Architecture: Conceptualize and document network topologies (LAN, WAN, WLAN, and Data Center), selecting appropriate hardware and software solutions.
Security & Compliance Architecture: Harden network perimeters by designing redundant firewall clusters, robust identity management (802.1X/TACACS+), and zoning strategies.
Performance Optimization: Plan systems for optimal traffic routing, bandwidth allocation, and fault tolerance.
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Technical Specification Development and Publication: Compile and update on-site maintenance technical specifications, checklists, and standard operating procedures (SOPs) for GPU servers and storage devices, and promote their implementation to all maintenance engineers.
Difficult Fault Support: Respond to escalated difficult faults reported by maintenance engineers, providing remote technical guidance; when necessary, coordinate with the GS (Global Support) team to intervene and track the fault until it is resolved.
Incident Review: Conduct root cause analysis on major operational errors (accidental shutdown, incorrect hard drive replacement, incorrect cable disconnection, etc.), compile incident analysis reports, and propose preventative measures and improvement plans.
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Technical Specification Development and Publication: Compile and update on-site maintenance technical specifications, checklists, and standard operating procedures (SOPs) for GPU servers and storage devices, and promote their implementation to all maintenance engineers.
Difficult Fault Support: Respond to escalated difficult faults reported by maintenance engineers, providing remote technical guidance; when necessary, coordinate with the GS (Global Support) team to intervene and track the fault until it is resolved.
Incident Review: Conduct root cause analysis on major operational errors (accidental shutdown, incorrect hard drive replacement, incorrect cable disconnection, etc.), compile incident analysis reports, and propose preventative measures and improvement plans.
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Functional lead the mechanical system engineers to build up LVS solutions engineering CoE competency through process optimization, training, best practices, and lessons-learned sharing, supporting all business line functions.
Drive global standardization of the LVS solutions offering to international customers.
Standardize, optimize, and monitor technical interfaces and processes with global solutions suppliers (other ABB business units and third-party suppliers).
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Manage and support the implementation of operational standards, preventive maintenance schedules, repair initiatives, and asset replacement programs to ensure optimal facility performance and minimize equipment downtime.
Monitor and continuously improve facility performance by identifying energy-saving opportunities and enhancing Power Usage Effectiveness (PUE).
Maintain an accurate site asset register and ensure all statutory inspections, certifications, and compliance requirements are up to date.
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Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image.
Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction.
Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality.
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Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image.
Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction.
Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality.
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Manage overall branch operations, lead and supervise operational teams including project engineers, technicians, technical support staff, subcontractors, and administration support.
Ensure projects and service activities are completed according to SLA, timeline, quality, and safety standards.
Plan manpower deployment, scheduling, and resource allocation to maximize operational efficiency.
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Manage overall branch operations, lead and supervise operational teams including project engineers, technicians, technical support staff, subcontractors, and administration support.
Ensure projects and service activities are completed according to SLA, timeline, quality, and safety standards.
Plan manpower deployment, scheduling, and resource allocation to maximize operational efficiency.
...
Responsible as Technical Operation Engineer, DC Operations, you will be the point of contact for customer request which covers all M&E works or any other related request.
To prepare scope of work for vendor to quote for additional request
Work closely with the Sales team to understand and define client’s key business drivers and requirements
...
Review and validate cutsheets against project design specifications, client requirements and standards, and regulatory and industry compliance requirements. Ensure all products meet performance, capacity and installation criteria prior to approval, and provide technical sign-off for product selection where required.
Own the preparation and quality of technical submittal packages. Ensure all cutsheets are accurate, complete, version controlled, traceable and submitted in line with project timelines. Act as the central point of contact for all cutsheet-related queries.
Work closely with Design and Engineering teams to validate design intent, Procurement teams to ensure correct product ordering, and Project Delivery teams to support installation and resolve issues. Ensure alignment between approved cutsheets, Bills of Materials and installed solutions.
...
Leads day-to-day execution of low-voltage cabling workstreams within an area/zone, translating standards into work plans, coordinating crews, and owning schedule and quality outcomes.