Candidates should possess strong Troubleshooting and Technical Support skills to identify, analyze, and resolve system and user issues efficiently.
Candidates should possess solid Maintenance & Repair capabilities for hardware and software, including installing, configuring, and restoring IT equipment.
Candidates should possess Training abilities to guide users on proper system usage, basic issue resolution, and best practices in IT safety.
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Serve as the primary on-site point of contact for end-user workstation hardware and software updates.
Manage and triage incoming requests through the helpdesk ticketing system, including ticket assignment, prioritization, resolution, and workflow management.
Diagnose and resolve issues related to End User Computing technologies, including PC hardware, virtualization, Microsoft Office applications, endpoint security tools, and application performance.
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The End User Support Engineer is responsible for delivering high‑quality on‑site and workplace IT support to ensure the stability, reliability, and efficiency of daily office IT operations. The role focuses on maintaining local workplace infrastructure, resolving technical incidents, supporting endpoint lifecycle management, and assisting with workplace technology deployments and installations.
In addition, the role supports workplace‑related service requests, including troubleshooting productivity and collaboration tools, managing user access and permissions (e.g. Active Directory account and group administration), and administering license allocation for business applications, in compliance with IT Service Management (ITSM) processes and standards.
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Provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers.
Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics.
Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.
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Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Job Summary:
The Sales & Service Engineer – Treatment Southeast Asia is responsible for supporting the growth and execution of Xylem's treatment business across Southeast Asia, with primary focus on Wallace & Tiernan (W&T) chlorination systems, Leopold filtration systems, and Neptune Benson filtration technologies.
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Provides Production Support (Hardware and Software) activities to Teradyne’s customers in Malaysia. This includes supporting test equipment troubleshooting and break-fixing, analyzing problems, and recommending solutions on Teradyne ATE platforms to optimize customer production throughput.
Apply electrical engineering principles to troubleshoot and solve problems on test instruments.
Support test program release-to-production activities at the customer site.
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Lead and coordinate electrical, mechanical, controls, and CAD engineering teams to deliver complete and accurate IFC drawing packages (single-line diagrams, GA layouts, wiring schematics, HVAC/CFD layouts, grounding, fire systems, network architecture, etc.)
Review and validate SOO (Sequence of Operations) documentation for power, cooling, and controls systems to ensure alignment with solution architecture, customer specifications, and factory integration constraints.
Oversee preparation of commissioning documentation, including FAT scripts, test procedures, load-bank plans, protection coordination files, and integrated system validation steps
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Provide first-line IT support and request fulfilment through ServiceNow across Microsoft 365, Entra ID, endpoint, connectivity, and security-related services.
Own and manage incidents and service requests from initial contact through to resolution or effective escalation, ensuring SLA compliance.
Deliver clear, timely, and professional communication to users throughout the entire ticket lifecycle.
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Drive BMS growth in the data center sector by engaging early with key consultants, EPCs, and owners, positioning JCI cooling solutions in design/specifications, and influencing hyperscaler regional teams to secure procurement and pre‑qualification.
Achieve assigned annual sales and gross margin targets
Prepare technical proposals, system designs, tenders and quotations
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DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com .
Manage, implement and strategize the design, development and implementation of SAP IS-Automotive; through the development, establishment and implementation of SAP IS-Automotive in Vehicle Management System(VMS) enhancement framework by covering its functionalities, integrated solutions, capabilities and security in order to achieve efficient operability, compliance and sustains productivity thus enhancing the value creation for Division business through IT innovation and support the business to attain operational excellence.
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We exist to replace outdated, cumbersome legacy systems with intelligent, engineer-informed workflows built on modern AI—designed to work the way real users actually want it to work.
To establish Trackem as the preferred solution for tracking actions across major EPCIC project in Asia-Pac, Middle East & Africa
Similarly, to capture the independent operator & contractor market by providing better alternatives for Action Tracking, Incident Management, MOCs & PTW :: replacing those complex and expensive legacy tools
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Primary Point of Contact: Serve as the primary contact for day-to-day SAP-related incidents reported by the GEESM MRO shop
Production SAP Issue Clearance & Triage: Troubleshoot Gate 1 SAP execution issues such as task list clearance and vendor setup, acting as the key liaison between business users and the technical DT team.
Incident Analysis: Document root causes and provide workarounds to minimize production downtime. Troubleshoot and analyse SAP issues using root cause analysis to identify and resolve problems efficiently.
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Provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers.
Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics.
Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.
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